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Chevy Volt wins drivers' hearts, gets top marks in satisfaction

Chevy Volt owners are happier with their cars than any other compact owners in the US, according to a recent survey. The Chevy Volt garnered top marks across a wide range of categories, including  performance, style and comfort.

By Nikki Gordon-BloomfieldGuest blogger / July 27, 2012

A Chevy Volt sits next to a newly installed electric vehicle charging station outside General Motor Co world headquarters in Detroit, Michigan in this 2010 file photo. The Volt was ranked the top compact car in a recent customer satisfaction survey by J.D. Power and Associates.

Rebecca Cook/Reuters/File

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According to a recent, very peppy General Motors ad campaign, many Chevrolet Volt owners are brimming with enthusiasm about their plug-in hybrid. 

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Then again, having Chevy Volt owners evangelize about their cars in an ad designed to sell the plug-in hybrid is hardly a fair yardstick to gauge how Volt owners feel about their cars. 

But a recent J.D. Power Survey has come to the same conclusion as GM’s own ad: drivers of the 2012 Chevrolet Volt are more satisfied with their new car than any other compact car buyer in the U.S. today. 

In its recent 2012 Automotive Performance, Execution and Layout (APEAL) study, which examines owner impressions of their new car 90 days after purchase, J.D. Power and Associates discovered that Volt attracted the highest level of satisfaction in its segment.

 In its impartial study, J.D. Power noted that the 2012 Chevrolet Volt was awarded a maximum of five stars for its Overall Performance and Design, Features and Instrument Panel, Style, Performance and Comfort. 

In second place, came the 2012 Volkswagen Golf, while the 2012 Honda CR-Z hybrid coupe came in third. 

With its win in the compact segment, the 2012 Chevrolet Volt helped Chevrolet win the highest number of segment awards, with the 2012 Avalanche and 2012 Sonic also receiving the top award in the large pickup and subcompact car segments respectively.

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