Web Software Engineer I, II, III
This position designs, modifies, develops, writes and implements software programming applications for CSMonitor.com and/or other CSPS publications as requested. The incumbent supports and/or installs software applications and operating systems. Additionally the incumbent designs, plans, and coordinates work teams, and provides technical support to project team members. Supporting a news product may also require technical response to timeliness of news.
- Level I handles less complex activities with substantial guidance/supervision, including, but not limited to: first-level technical support; technical research; basic HTML coding; QA and basic specification and testing of development requests. (2 to 3 years experience.)
- Level II coordinates and handles complex vendor and other relationships and project activities with moderate to minimal supervision. (3 to 5 years experience)
- Level III provides leadership and the highest level of expertise with minimal supervision. (5+ years experience)
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Analyzes user system needs and designs software to meet those needs. (30%)
2. Develops software for CSMonitor.com and/or other CSPS publications as requested. (30%)
3. Provides on-going support to CSMonitor.com and/or other CSPS publications as requested. (15%)
4. Mentors other software developers. (10%)
5. Troubleshoots problems (proposes fixes or fixes problems) that can occur through the use of systems. (10%)
6. Performs daily operations related to position. (5%)
STAFF MANAGEMENT AND JOB CONTACTS
Supervisor: Publishing Operations director
This position has regular contact with employees in the Christian Science Monitor, users across the service domain, and outside vendors selling systems or providing support to existing systems.
This position requires a Bachelor's degree in Computer Science, Engineering, Mathematics, or a related course of study and experience as indicated above.
This position requires a demonstrated “deep” understanding of each step of the software design process, and software lifecycle principles.
This position regularly works in an office environment.
Support / On Call responsibilities
Development provides support for online systems and is required to carry a pager or other mobile device 24 x 7 when they are on duty. News environment may require support when news breaks or for time sensitive projects.
Christian Science Information
Mother Church membership is preferred but not required.
Online and Direct Marketing Manager
Responsible for managing and growing digital and print subscriptions for The Christian Science Monitor. Marketing activities include: social media, email campaign marketing, search engine, referral and re-marketing campaigns; direct mail, gift programs, and telemarketing. Responsible for ensuring operational areas are supporting marketing activities by acting as liaison and key contact for Operations Departments (technical team, Fulfillment and Customer Service).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages direct marketing strategy, implementation and promotional (P/L) reporting for CSM’s subscription-based products. Channels include:
- Develops strategy and implements direct mail campaigns including list selection and analysis, creative production, data processing, and postal processing.
- Develops strategy and implements digital and online marketing programs, including P/L reporting, for such areas as search engine marketing, remarketing, CS Monitor site marketing, and social paid media audience marketing.
- Develops strategy and implements email marketing campaigns including creative production, list maintenance (outbound and opt-out), data processing and response reporting.
- Develops strategy and implements outbound gift campaigns across all channels for CSM’s subscription-based products, including telemarketing, space ads, and internet advertising and promotion.
- Manages multiple telemarketing campaigns throughout the year.
- Manages third-party sales channels, including retail sales and agent business.
- Prepares direct marketing expense budget for areas managed.
- Manages pricing strategy, including rate increases, discount offers, and special promotions, including premiums for areas managed.
- Develops and maintains reports to measure marketing performance, including, marketing response, retention and acquisition costs.
- Coordinates fulfillment of direct marketing programs, including promotion key set-up, staff training, and data entry management.
- Assists with development and management of house ads and on-site promotion for marketing projects as needed.
Additional related duties (5%):
- Manages list rental program, including strategies, clearance approvals, accounts receivables oversight, and mailing list updates.
- Researches and develops new business opportunities, including alternative sales channels, new product development, and strategic marketing partnerships.
STAFF MANAGEMENT AND JOB CONTACTS
Supervisor: This position reports to the Circulation Director, and ultimately the chief marketing and strategy officer.
Regular Contacts: Employees, managers, vendors, professionals, subscribers, and the public.
College degree in marketing, business or similar, plus 2-5 years in direct marketing, digital marketing and/or circulation management.
Strong written and verbal communications skills, trouble shooting, and problem-solving skills needed. Must possess strong project coordination skills including scheduling, prioritizing workload and handling multiple activities. Strong spreadsheet skills and financial analysis skills are preferred. Logical thinking and experience with, or strong interest in, learning website analytics. Solid understanding of digital marketing channels, such as e-mail, paid search, and organic search. Must excel at working in a team environment and developing productive working relationships.
Strong skills in Microsoft Office, Excel, Word. Good technical understanding and ability to pick up new tools quickly. Working knowledge of HTML, Google ad networks, social media a plus.
Regularly works in an office environment.
Christian Science Information:
Mother Church membership is preferred.
The Christian Science Monitor is a 24/7 news website with a global readership. The Monitor also publishes a weekly news magazine, which includes both material unique to the print product and stories that also appear on the Monitor's website. The Monitor offers a highly selective internship program.
Interns have an opportunity for hands-on experience in a range of departments - the US and world news desks and various features areas. Activities may include writing short items for the paper or website, doing research, and assisting the photo and graphics departments. It may also include some everyday office-management tasks. At the discretion of the editors, interns can assist with editing and contacting correspondents and contributors, as well as reporting their own stories. Generally, the minimum time requirement for paid internships is 35 hours a week. Academic internships are more flexible and can be considered on a part-time basis.
- Applications for our summer internships are due January 1st.
- For fall internships, July 15.
- For the winter/spring semester, Oct. 15.
- To apply, please contact the Internship Coordinator, and send a resumé, cover letter, and clips to (hard copy only):
The Christian Science Monitor
210 Massachusetts Avenue - P02-30
Boston, MA 02115