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This woman has helped more than 4,500 disabled people get jobs

a path to progress

When Shanti Raghavan’s brother started losing his sight, she began to learn about ways he could adjust. She then wanted to use that knowledge to assist others.

With the training that Shanti Raghavan offers at EnAble India, disabled people have gone on to work at Accenture, Café Coffee Day, and IBM, among other places.
Courtesy of EnAble India | Caption
  • Arundhati Nath
    Contributor

When 15-year-old Hari Raghavan was diagnosed as having retinitis pigmentosa and started losing his vision, his elder sister Shanti Raghavan was working as an information technology professional in the United States.

“We called him over to the US,” she recalls. “Though his eyesight had deteriorated a little, my husband and I took him to see cool touristy places like Niagara Falls.” She had him look at colors in contrasting arrangements so he could see with the little vision he had.

After his eyesight had further deteriorated, Ms. Raghavan called her brother over to the US again. This time, Raghavan and her husband, Dipesh Sutariya, took a perhaps surprising approach: They made him participate in adventure sports.

“We focused on what he could still do, rather than focusing on what he couldn’t. We made him go swimming, rock climbing, kayaking, hot-air ballooning, and snorkeling in the ocean. We ensured that he had a lot of fun!” Raghavan says. At the end of the visit, he told his sister that he felt he could walk on water and do anything he set his mind to.

And that he did. Mr. Raghavan completed his bachelor’s degree in commerce and went on to get an MBA in marketing from Narsee Monjee College, one of the top 10 colleges in India. His sister and Mr. Sutariya assisted him significantly during this period. They found out about screen readers, with which he could study. They helped him learn how to go places on his own by using a white cane and taught him how to cook and access the internet, thus allowing him to do whatever he wanted and needed to.

But even though Raghavan was first in his MBA class and sat through 70 job interviews, he wasn’t offered a position. In India, disability is often considered a curse, and finding employment can be especially challenging.

Finally, however, Raghavan got a job with Tata Finance. Still, his sister and her husband hardly thought they were done.

“On this journey of enabling him, we felt that we needed to do something with the knowledge we had. We were not thinking of anything big at that time, but we felt we could assist those who needed help,” she says.

In 1999, Ms. Raghavan and Sutariya founded EnAble India in Bangalore, offering employability training to disabled people and working closely with companies to obtain jobs for these individuals. From a modest start, the organization has positively affected the lives of more than 130,000 people with various disabilities – with 4,500-plus being placed in 600 companies.

“Shanti Raghavan is an exceptional individual,” says Javed Abidi, a well-known disability rights activist in India, in an email. “Motivated by her brother’s struggles, she got associated with the disability sector and today, she is an enabler and a leader in the disability space in her own right,” adds Mr. Abidi, who is chairperson of Disabled People’s International.

A growing enterprise

Raghavan and Sutariya began EnAble India on a part-time basis. “I gave computer training to a few visually impaired people before going to work in the mornings, met a couple of physically challenged persons to understand their needs, and did some workshops for parents of visually impaired children on the weekends,” Raghavan recalls. However, as more and more people learned about EnAble India and came for training, she felt she should give more time to the group because “we should not give hope to people and not continue on with it.”

So in 2004, Raghavan quit her job. “I thought, I will take a year off, build a small team, stabilize everything, and go back to work,” she says.

As soon as Raghavan devoted herself full time to EnAble India, several sets of visually impaired people came for help, and slowly the organization grew to include training for people with orthopedic disabilities and hearing impairments. Also, after being initially self-funded, in 2007 EnAble India got its first sponsor, Axis Bank Foundation. “One after the other, things happened so fast that ultimately I forgot that I said I had taken a year off!” Raghavan chuckles.

“Initially, we did not plan [to include] trainings for all disabilities, but we are happy that one by one, every disability got added,” she notes. The mission of EnAble India is to work “for economic independence and dignity for persons with disabilities.”

EnAble India conducts career-centric computer training and need-based computer training for visually impaired people. The CCCT program, which is full time and lasts for eight to nine months, teaches candidates how to navigate computers and the internet using screen readers. They are also given lessons on mobility and other life skills so they can face real-life situations better.

“The CCCT training aims for holistic development of the candidate,” says Shailesh (his full name), a trainer here. “When a candidate comes for this training, he or she might not be proficient in English or computer use or mobility. We try to address all these aspects and bring about changes to develop the skills of the candidate.”

Shailesh, who is visually impaired, took the CCCT course at EnAble India in 2014 before he got his job as a trainer. Of the organization’s 90 employees, 45 percent have disabilities.

Potential employers

Another focus of EnAble India is the companies where disabled people might work. It analyzes jobs to check if they are suitable for people with disabilities and works on the processes and technology that can make a job accessible.

“An employer would lack the know-how of how to employ, work with, and train a person with disability, which becomes a barrier or mind-set in the employability process,” says Priti Lobo, program manager, training and solutions, at EnAble India. “We try to break those barriers by equipping the employer and the person with disability to work in a conducive environment.”

Those trained at EnAble India have gone on to work at places including Accenture, Ascent India, Café Coffee Day, Fortis hospitals, Goldman Sachs, IBM, Mphasis, and Thomson Reuters.

Kameshwari Rao, a woman who is visually impaired, took the employability training at EnAble India and is currently working at Wipro, an IT company, as an associate consultant. “EnAble India trained me in interview skills and corporate skills and helped me with my placement at my first job at IBM,” she says.

In association with Allegis, a staffing and recruitment services company, EnAble India hosted India’s first virtual job fair for people with disabilities. More than 1,300 candidates and 100 recruiters from 40 companies across India participated in the event.

EnAble India has received several awards for its work, including the Government of Karnataka award for best nongovernmental organization in 2015-16 and a Manthan Award in 2012. Also, Raghavan is an Ashoka Fellow, a designation for social entrepreneurs, and has received the National Award for the empowerment of people with disabilities, the Times Now Amazing Indian Award in the global Indian category, and the NCPEDP-Shell Helen Keller Award (the abbreviation stands for the National Centre for Promotion of Employment for Disabled People).

EnAble India’s long-term objective is to increase the employment of disabled people around the world and reach a point where such individuals can find jobs without EnAble India being an intermediary. “The future is all about how we can enable more and more people and organizations,” Raghavan says. “Our model of replication is through people joining the movement.... If a hundred NGOs can do amazing things, only then the disability sector will benefit.”

How to take action

UniversalGiving helps people give to and volunteer for top-performing charitable organizations around the world. All the projects are vetted by UniversalGiving; 100 percent of each donation goes directly to the listed cause. Below are links to three groups supporting well-being:

Bolivians Without disAbilities provides funding and services to organizations that serve Bolivians with disabilities. Take action: Enable low-income, disabled Bolivians to receive prosthetic limbs.

Christian Care Foundation for Children With Disabilities helps disabled orphans and disabled poor children in Thailand reach their full potential. Take action: Volunteer to assist these children.

Global Partners for Development works to empower communities in East Africa to achieve sustainable improvements in education and public health. Take action: Donate to the building of a health center.