Skip to: Content
Skip to: Site Navigation
Skip to: Search


The New Economy

Nutella settles lawsuit. You can get $20.

Nutella settles lawsuit over false advertising claims. Because the maker of Nutella settles lawsuit, it agrees to set up a $3 million settlement fund to repay customers up to $4 a jar.

By Business editor / April 27, 2012

Nutella produced in Italy is displayed for sale at an FIS supermarket in Vitez, Bosnia, last month. The company has international operations. Because the maker of Nutella settles lawsuit in the United States over false advertising claims, American customers can apply for up to $20 in reimbursement.

Dado Ruvic/Reuters/File

Enlarge

The headline that caught my eye – "Nutella settles lawsuit" – took me back instantly to memories of slathering the product on real French bread. It was convenient. You spread it on like peanut butter, but it tasted so much better: chocolate with just the right essence of hazelnut. 

Skip to next paragraph

Business Editor

Recent posts

Back then, it was touted as an after-school treat for European kids and hard to find in the United States. Now, it's marketed increasingly for breakfast for American children. That's what got its maker, Italy's Ferrero Group (which also makes Ferrero Chocolates and Tic Tacs), into trouble with US courts.

Advertised as a way to get children to eat a healthy breakfast, Ferrero was insinuating that Nutella was healthy when, in fact, it has about as much nutritional value as a candy bar. Or so claimed several consumers, who sued the company's US unit.

As part of its settlement of two class-action suits, Ferrero U.S.A. Inc. is offering to reimburse consumers for up to five jars (at $4 a jar). Since it doesn't appear you need any receipts, it's one of the easiest $20 you can make. You can apply here.
Your actual reward could amount to less than $20, because so many people may apply for the $3.05 million available. But I'm not sure I'll be one of those people. 

Our family is certainly entitled to the money. My daughter has become a big fan, so we bought far more than five jars of Nutella between the court-specified period of Jan. 1, 2008, to Feb. 3, 2012 (Aug. 1, 2009, to Jan. 23, 2012. for those in California, where one of the suits was filed).

And while we were never duped into thinking Nutella was health food, some food companies are so cavalier about enhancing the appeal of their products with words like "natural" that maybe Ferrero deserves to be made to pay. Call it social justice. Or punitive damages.

But here's the thing: Ferrero doesn't appear to be a rapacious megacorporation. It looks to be run like a conscientious family-run business. 

The company issued its first social responsibility report two years before the first lawsuits were filed. This year it stopped advertising to audiences where more than half of the viewers or readers are under 12; next year, no more than 35 percent of the audience can be under 12. It has started a training program with USAID for hazelnut growers in the country of Georgia. Last year, one of its two managing directors (and a grandson of the founder) died during a humanitarian mission to South Africa. By 2020, the company aims to supply all its cocoa, palm oil, and coffee from sustainable farms.

These are not the moves of a company with a single-minded focus on the bottom line.

And the ads that helped convince several judges there was a case against Ferrero? Here's the transcript of one TV ad from court documents:

"[MOM]: As a mom, I’m a great believer in Nutella, a delicious hazelnut spread that I use to get mykids to eat healthy foods. I spread a little on all kinds of healthy things, like multigrain toast. Everyjar has wholesome, quality ingredients, like hazelnuts, skim milk, and a hint of delicious cocoa. AndNutella has no artificial colors or preservatives. It’s quick, it’s easy, and at breakfast I can use all thehelp I can get.
[VOICEOVER]: Nutella—breakfast never tasted this good."

Does that qualify as deception? You be the judge. I'm not applying for the money.

Permissions

Read Comments

View reader comments | Comment on this story

  • Weekly review of global news and ideas
  • Balanced, insightful and trustworthy
  • Subscribe in print or digital

Special Offer

 

Doing Good

 

What happens when ordinary people decide to pay it forward? Extraordinary change...

Danny Bent poses at the starting line of the Boston Marathon in Hopkinton, Mass.

After the Boston Marathon bombings, Danny Bent took on a cross-country challenge

The athlete-adventurer co-founded a relay run called One Run for Boston that started in Los Angeles and ended at the marathon finish line to raise funds for victims.

 
 
Become a fan! Follow us! Google+ YouTube See our feeds!