The New Economy
Campaign 2012 might be history, but activists are keeping the political battles going in 2013 by moving them to a new arena: corporate shareholder meetings.
As stockholders gather for annual meetings this spring, they'll consider 115 resolutions calling on firms to change or disclose details about how they influence elections and lobbying campaigns. That makes policy-related spending this year's biggest issue for investors with environmental and social agendas; 1 in 3 investor resolutions deals with the subject.
At issue: Do shareholders need to know where and how a firm flexes its muscles in the policy arena? Some say yes because donors and lobbyists shape public policy, sometimes in ways that might pose long-term risks for their companies.
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"Investors are very aware of risks that companies face when they get involved in political spending," says Timothy Smith, a senior vice president at Walden Asset Management, which has sponsored lobbying-related resolutions. He cites the example of Target, which apologized in 2010 for donating to a group that supported a Minnesota gubernatorial candidate who opposed same-sex marriage. ( Continue… )
Worst company in America?
This is not a list you want to be on once, let alone twice.
EA was also the 2012 "winner" of the Consumerist poll. The company publishes dozens of video game titles, including "Madden NFL," "Sim City," and "Star Wars: The Old Republic." EA made more than $4 billion in revenue in 2012.
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The Consumerist "Final Four" contenders are as follows:
What's the beef that consumers have with EA?
We don't know for sure from the polling data, but the Consumerist offered these reasons when EA finished "first" in last year's poll:
"EA, meanwhile, has made a habit of sniffing out some of the best smaller video game companies, which are then acquired for their intellectual properties or to remove a competitor from the marketplace. Mass consolidation in any industry rarely works out to the benefit of the consumer, but the gaming business is one that regulators, the courts and the mainstream media have by and large ignored....
EA is among the industry leaders in pushing for more and more “microtransactions” in users’ gaming experience. For its major titles it seems to be creating exclusive and add-on content, not with the game in mind, but with the sole intention of milking consumers who may not realize how quickly those small purchases add up.
And unlike the fee-happy discount airlines that use the “everything is a la carte” model to keep base prices low, a new EA game will run you $60 for the most basic version available, making it easily the most expensive form of home entertainment."
But this year, EA Chief Operating Officer Peter Moore fired back, noting that "This is the same poll that last year judged us as worse than companies responsible for the biggest oil spill in history, the mortgage crisis, and bank bailouts that cost millions of taxpayer dollars."
Moore goes on to say:
"I’ll be the first to admit that we’ve made plenty of mistakes. These include server shut downs too early, games that didn’t meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this...."
We are committed to fixing our mistakes. Over the last three weeks, 900,000 SimCity players took us up on a free game offer for their troubles. We owed them that. We’re constantly listening to feedback from our players, through our Customer Experience group, Twitter, this blog, or other sites. The feedback is vital, and impacts the decisions we make."
Moore also suspects that this year's poll is skewed by conservative groups that don't like the inclusion of homosexual characters in games.
"In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America."
Consumerist blogger Chris Moran responds that this is a scurrilous claim.
"EA received hundreds of nominations from Consumerist readers this year, by far the most of any contender in the bracket, but not a single one mentioned anything about sexual orientation. Consumerist does not condone homophobia or hate speech of any kind, and our readers understand the Worst Company contest and nominate businesses based on their merits."
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Times are tough when it comes to getting a job – and they're especially tough for young people ages 16 to 24.
Their unemployment rate is more than double that of the 25-and-over. Nearly half are not even looking for a job – a low not seen since the mid-1950s. Those fortunate to find employment are starting at pay levels that are likely to restrain their earnings for a decade or more.
"There's real evidence that kids who graduate in bad times start behind and stay behind" in terms of pay and career advancement, says Keith Hall, a senior research fellow at George Mason University's Mercatus Center and a former Bureau of Labor Statistics commissioner. "They're really bearing a big brunt of the costs of the slow recovery."
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Today's jobs report did little to relieve that gloomy outlook. Their unemployment rate stands at 16.2 percent in March, the Department of Labor reports. Though that's a slight improvement from February's 16.3 percent, the dip was caused by more young people leaving the workforce than finding a new job. As of March, 18.3 million young people don't have a job and are not looking for work, the second-highest figure recorded since the Labor Department began tracking the number in 1994. ( Continue… )
With stocks near record highs and Wall Street smiling again, here's a counterintuitive idea about the value of those shares: Investors suffer when a company focuses too much on pleasing them.
By trying to boost their stock price in the short term, companies undercut their performance in the long term, says Lynn Stout, a Cornell Law School professor and author of "The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations, and the Public." They spin off divisions, buy back shares, and cut costs at the expense of research and development. It's like fishing with dynamite, she says: It gets quick results but spoils the pond.
Take Kraft. The longtime corporate icon unexpectedly split itself into two, creating Kraft Foods and Mondelez last year, in a move applauded by hedge funds and others who'd been clamoring for higher share values. But the two companies have stumbled along since with little change in their stock prices. They reported poor earnings in February.
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In the face of a volatile stock market and lackluster returns over the past 15 years, socially responsible investors say companies need to temper concern about shareholder value with attention to the environment as well as their workforce and community. In theory, this so-called triple-bottom-line approach should minimize the risks of unforeseen labor or environmental problems and boost profitability. The challenge is that in practice it's very hard for management to keep a long-term perspective – and the results don't always show up in share prices. ( Continue… )
A record number of consumers are paying their credit card bills on time as well as paying a greater percentage of their monthly balance. These were some of the findings from the February data from Fitch Ratings.
The delinquency rate on retail credit card accounts declined in February to 1.61 percent, the lowest level since Fitch began its prime index in 1991.Delinquencies are defined as a credit card account over 60 days late. This February figure is 65 percent below the peak delinquency levels reached at the end of 2009.
Another all-time record was reached on the monthly payment rates (MPR) on credit cards. This figure represents the rate at which cardholders are paying back their balances. In February, this MPR climbed 1.09 percent to 24.83 percent, the highest level since Fitch began tracking this number.
Charge-offs reached a six-year low. A charge-off takes place when an issuer stops trying to collect on a delinquent account. Fitch's Prime Credit Card Chargeoff Index declined from 4.18 percent in January to 3.88 percent in February. In addition, this February charge-off rate is 26 percent lower than February 2012 levels.
These encouraging figures are, to some degree, due to the changes made during the economic downturn. At that time, issuers canceled many risky accounts, cut credit limits on millions of others, and made it harder for people with fair or poor credit scores to be approved for new credit cards. In addition, a greater number of cardholders seemed to have learned to not charge more than they can pay off at the end of the month.
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That's how far the United States has come in regaining the jobs it lost during the Great Recession. But it's been a long hard slog, taking nearly twice as long as the so-called "jobless recovery" of the early 2000s. Whether the current recovery speeds up from here depends on whether private sector growth proves stronger than public sector contraction.
So far, the signs are tilting positive.
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"The private-sector news on the economy continues to be good, and we would be upgrading our forecast of 2013 growth slightly were it not for the federal spending sequester that began on March 1," wrote Nigel Gault, chief US economist for IHS Global Insight, in an analysis. "The sequester will not derail the recovery, but it does slow it down." ( Continue… )
Many employers cringe at the thought of paying higher salaries, but after hearing President Obama say that the current minimum wage isn't enough to keep workers out of poverty, one businesswoman actually did. On the spot.
"Obama says to raise minimum wage to $9.00/hr. So I did!!!" posted Kelly Wilson, a small business owner in Virginia, on her Facebook wall. " If my little company 3D Sports can do it, maybe some of the big rich companies can do it too!!!"
Raising wages – often the lion's share of expenses for small businesses – won't be easy.
"It's going to pinch us a little bit, there's no two ways about it," Ms. Wilson notes. 3D Sports offers coaching in baseball, basketball, field hockey, softball, and soccer, so in addition to her year-round crew of six to eight, she hires 15 to 20 coaches each summer. "I already run a pretty tight ship, in terms of the number of people," she adds. ( Continue… )
You've been hit with a mandatory gratuity of 18 percent. What do you do?
Well, Pastor Alois Bell left a biting note on her Applebee's receipt: "I give God 10% Why do you get 18?"
At Applebee's and many other restaurants, a gratuity becomes mandatory if the party is more than six or eight people. Do you have to pay it?
An Applebee's waitress posted a photo of Pastor Bell's receipt and it went viral online. The St. Louis pastor called the Applebee's manager to complain. Bell reportedly said her notation on the receipt was a “lapse in judgment that has been blown out of proportion.” “My heart is really broken,” said the 37-year-old Bell. “I’ve brought embarrassment to my church and ministry," she told The Smoking Gun.
Applebee's responded Jan. 30 by firing Chelsea Welch, the waitress who posted a photo of the receipt. In a statement, Applebee’s spokesperson Dan Smith reported that, “Our franchisee has apologized to the Guest” for violating the patron’s “right to privacy.” The individual responsible for the leak “is no longer employed by the franchise,” Smith added.
Chelsea Welch told Yahoo News that she was surprised that Applebee's fired her, "especially because there was nothing specific in the employee handbook admonishing this behavior."
"I had no intention of starting a witch hunt or hurting anyone. I just wanted to share a picture I found interesting," she said. “I come home exhausted, sore, burnt, dirty, and blistered on a good day. And after all that, I can be fired for ‘embarrassing’ someone who directly insults their server on religious grounds.”
Obviously, Chelsea Welch might have handled the pastor's snub differently, especially if she'd known that her job was on the line. But how else might Pastor Bell have handled the mandatory tip? When did a tip become something that a customer had to pay, instead of a reward for good service?
The legality of mandatory tipping varies from state to state, depending on how the tax code treats tips. But there have been at least two recent cases where restaurant customers have refused to pay a mandatory gratuity. In both cases, the restaurant management called the police and had the customers arrested. And in both cases, the prosecuting attorney's chose not to press charges, saying that any gratuity is by its nature discretionary or voluntary.
But are there other options when faced with a restaurant's mandatory tipping policy?
Personal finance blogger Len Penzo offers 5 ways to avoid the mandatory tip, including:
What do you think of Chelsea Welch's response to Pastor Bell's note? What do you think of mandatory tipping?
That's how one spells job growth in the United States today.
In the first key economic report since Congress's fiscal cliff deal, employment in January didn't fall off a cliff. But it didn't set any growth records, either.
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Instead, the economy produced 157,000 net new jobs, the Department of Labor reported on Friday. That was slightly below the consensus expectation among economists and well below the 175,600 average that the economy had been producing over the previous 27 months. The unemployment rate ticked up from 7.8 percent in December to 7.9 percent in January. ( Continue… )
“I have a dream that one day, down in Alabama … little black boys and black girls will be able to join hands with little white boys and white girls as sisters and brothers.”
Dr. King had a dream in 1963 – and while it took many years, eventually it came true. Today in Alabama and across the United States, boys and girls of all religions and races hold hands, play together, and are taught the perils of discrimination.
The reasons for King’s success were simple. First, he defined his dream, and then, he created a plan for how his dream could be realized. This same strategy can be applied with great success to businesses.
Most businesses start with a dream. Entrepreneurs and founders generally dream of a new product or service they will introduce – and the riches that will follow. The problem is that most businesses don’t realize the success they initially envisioned. ( Continue… )