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Luxury palooza!

Music festivals now offer VIP options, including massages and gourmet food. But is it rock 'n' roll?



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By Matthew ShaerStaff writer of The Christian Science Monitor / August 10, 2007

Chicago

For the approximately 150,000 fans pressed into Grant Park last weekend, Lollapalooza wasn't just a music festival – it was a full-contact endurance test. The temperatures soared on Friday, and the rain swept in on Saturday. The crowds were large; the lines were long.

But on a small hill overlooking the AT&T stage, a few lucky concertgoers stretched out on white couches and reclining beach chairs, sheltered from the sun and rain by umbrellas. They dined on catered food and drinks, provided by a restaurant downtown. The service was complimentary.

So were the massages.

And the blue portable toilet, that bane of the modern festival experience?

Forget it. Each restroom was an immaculate, air-conditioned trailer, filled with an array of high-end soaps and hand sanitizers.

Sick of the mosh pits and the long-distance views, hundreds of music fans forked over extra cash to join the party at this year's "Lolla Lounges," Lollapalooza's new luxury seating options.

They came, they saw, they dined. And they stayed out of the mud.

In the past year, fans have shown an increasing willingness to pay more – lots more – for a taste of luxury, and a respite from the madding crowds. In June, the pop artist Prince made news by charging over $3,000 per couple for a private show at the Roosevelt Hotel in Hollywood. Tickets for a summer concert series in the Hamptons, featuring Dave Matthews and Billy Joel, run about $3,000 – per person. And next month, when Genesis arrives in Philadelphia, VIP booths for the band's show at the Wachovia Center will retail at $3,500.

Concert promoters have responded to the soaring ticket sales by beefing up their luxury options, even at festivals long known for providing a decidedly middlebrow mixture of mud, sun, and camaraderie. This year, for instance, Austin City Limits will charge almost $2,000 for weekend VIP access. Bonnaroo VIP access went for $1,125 per person.

At Lollapalooza, a three-day pass to the Lolla Lounge cost concertgoers $1,700 for three days. Private cabanas with "climate-controlled comfort stations" – for you and 74 of your closest friends – amounted to $75,000.

By comparison, the average fan shelled out $195 for his or her three-day pass.

"In our society in general there's a mass affluence – luxury goods across all spectrums," says David Goldberg, the executive vice president of Ticketmaster. "We tend to find that the customers for [VIP access] aren't necessarily just wealthy folks. A lot of the times it's a husband that wants to do something special for the wife or family."

Ticketmaster does not work directly with artists. The company sells packages presented by its clients – a rock venue, for instance, or a stadium. But recently, Mr. Goldberg says, he has watched those packages attract more attention from music fans.

"It's nothing that's terribly new," he adds, pointing out that luxury tickets have long been a staple at sporting events. Now, though, those options are "proliferating down ... to a lot of different types of concerts."

Inside the Lolla Lounges, many fans said the weekend was a short, expensive vacation at one of the best concerts in the country. Some had their tickets passed down from their employers, or from generous friends. And some were there to splurge on themselves.

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