Step cautiously into an online bank

Interest rates and convenience are high, but so are security concerns. And customers have to be especially vigilant.

By G. Jeffrey MacDonald | Correspondent

from the April 2, 2007 edition

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For savers looking to get the highest possible interest rates on their cash holdings, the call of the Internet keeps getting louder.

In March, ING Direct launched nationwide the first completely electronic checking account. Depositors receive 4 percent interest on balances up to $50,000 and have no minimum requirements. This month, HSBC plans to roll out its own high-yield electronic checking account with an interest rate that's soon to be announced.

High-yield checking accounts mark the latest enticing offer from a universe of about 60 domestically registered virtual banks, which conduct business online rather than in brick-and-mortar operations. Virtual savings accounts now routinely pay 5 percent or more. Deal hunters are also finding mortgages with reduced fees and higher than average rates on certificates of deposit.

Taking advantage of virtual bank products, however, involves more than just a few clicks of the mouse. Vigilant maintenance of computer security systems is a must for anyone with a virtual account, say bankers and security experts. And even then, experts differ about what's the best way to manage accounts in order to maximize returns while minimizing risks.

Some financial advisers urge clients to follow the money. A person who isn't carrying high-interest debt and wants to keep cash on hand for a rainy day should consider putting most of the cash in virtual accounts, according to Bill Driscoll, a financial planner in Plymouth, Mass. The reason: high returns and low risk.

"There's absolutely no commitment. Why wouldn't you take advantage of it?" Mr. Driscoll asks. On the matter of security, he says, "You have just as much risk in a regular bank as you do with an Internet bank [because] they're all using the Internet for electronic information and for transmitting data."

But others disagree. Security consultant Andrew Colarik, who has written three books on cyberterrorism, says anyone with a virtual account should use it solely to pay one month's bills and keep the rest in accounts that aren't accessible online. That way a depositor limits risk of loss, he says, since "we keep taking for granted that all of this technology has been perfected, and it hasn't been."

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