Opposite ends of the labor market face opposite problems

As Americans head away for Labor Day weekend, two extremes of the labor force are crying out for help.

Millions, often among the economy's most successful professionals, say they feel overworked while millions more, particularly among low-skilled workers, are starved for a paycheck or more work hours.

Experts say the two ends of the labor market are in fact the Janus faces of the same economic force. A higher level of economic efficiency is playing differently at the furthest points of the labor spectrum. With the help of improved technology, employers have grown adept at coaxing the most from their workers by monitoring productivity, basing pay on performance, and keeping the BlackBerry crowd connected to the workplace around the clock. The forces of globalization and technology, however, have made it harder for many workers with less education to find good jobs.

"We are in a watershed time in our economy, where technology has transformed how we work, [and] globalization is changing the rules of the game for low-skilled, semiskilled workers," says John Challenger, an expert on workplace trends with the outplacement firm Challenger, Gray & Christmas in Chicago.

The good news is that the ranks of the underemployed tend to drop as an economic expansion gathers momentum – and that's been the case for several years.

In fact, the unemployment rate is lower now than it was a decade ago – at a similar point during the long expansion of the 1990s. Many economists say that for all its strains and stresses, the US economy offers greater opportunities for workers now than ever.

But as Labor Day arrives, the pace of economic growth appears to be slowing. And some economists worry that, despite a low official unemployment rate, the share of the population that's employed remains lower than it ought to be.

In a labor force of 152 million, 7.2 million are officially unemployed and searching. Another 4.1 million are working shorter hours than they want. Still another 4.9 million would like to be working but aren't even counted in the labor force because they have stopped looking for a job.

"I've been turned down so much I hardly go looking now," says Shakeem Allah, a young black man who says his race is a major obstacle to employment.

It's midday in downtown Boston, and he's on a break from volunteer work trying to help African-American teens steer clear of gang activity. That goes on his résumé.

A few blocks away, Margaret Minister O'Keefe has a job that keeps her plenty busy. An attorney specializing in intellectual property rights, she's navigating a day of meetings in Boston after helping her two young children start a new year of school.

"Sometimes it can be overwhelming," says Ms. O'Keefe. That's a sentiment shared to some degree by nearly half of all workers, according to one new survey in which a representative sample of employed Americans were polled.

Page: 1 | 2