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Churches seeking marketing-savvy breed of pastor



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By G. Jeffrey MacDonaldCorrespondent of The Christian Science Monitor / August 19, 2005

A year ago, the Rev. Scott Schlotfelt was weighing job offers from three churches smitten by what he had to offer.

But they weren't talking about his preaching or counseling skills. What they were seeking, like a number of churches across the United States, was some savvy marketing. And like a growing number of pastors, consultants, and volunteers, Mr. Schlotfelt was eager to do some branding for the Lord.

"I've kind of had a heart for marketing, [and] I think a lot of churches are looking for outreach" specialists, says Schlotfelt, outreach pastor at Mountain Christian Church in Joppa, Md. He received his undergraduate degree in marketing, then studied for the ministry and helped congregations build up their images through advertising in Las Vegas and Amarillo, Texas.

"It's the medium of marketing that's used to get a message across [in today's culture], whether it's an election or you're trying to sell a product," he adds. "But in this case, we're just trying to hear the hope of a new life that is eternal."

To succeed, a number of denominations and local congregations alike are seeking marketing know-how, whether among church staff or from from hired experts.

Churches' outreach to potential members as summer winds down. The United Methodist Church, for instance, will make its largest media buy of the year starting Aug. 30 - a four-week, $4 million effort. To get that marketing know-how, they're turning to those who know how to sell cars, houses, and other commercial products.

"The church in more ways than not is mirroring Wall Street and the world and Madison Avenue," says H. B. London, vice president of pastoral ministries at Focus on the Family, a national resource network for evangelical Christians. "We're [lagging] behind them to a certain degree, but we're using all their techniques."

In the past decade, several firms have honed a niche by providing churches with marketing professionals for hire. Aspire!One, a marketing firm in Sycamore, Ill., has branched out to serve church clients - who might need one mailer or an entire brand identity - alongside its corporate ones. At Church Marketing Solutions, Inc. in Centreville, Va., which offers low-cost marketing, 4 out of 5 staffers have masters in business degrees. At the headquarters of Outreach Inc. in Vista, Calif., 120 employees have brought corporate-style marketing to thousands of congregations.

Seeking a snazzy web site

Meanwhile, some churches with sufficient resources are doing as Mountain did and dedicating in-house staff to marketing. Six-month-old Kinetic Christian Church in Charlotte, N.C. noticed what the Rev. Scott Johnson was doing with lively images on the website of an Indianapolis congregation. On that basis, recruiters hired him away to Charlotte.

"They saw what I'd been doing and said, 'What you've been doing there, we want you to do it here,' " Mr. Johnson says. Now an associate pastor, he uses his graphic-design background to create images for outreach marketing campaigns.

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