Salt Lake City cafe employs homeless youth

Maud's Cafe, a new coffee shop in Salt Lake City, hires homeless youth as baristas, through an initiative by Volunteers of America-Utah. The coffee shop and the nonprofit's resource center provide young people with a trusted community and job training.

Al Hartmann/The Salt Lake Tribune/AP
Intern Hope Jones helps a customer while working at Maud's Cafe in Salt Lake City on March 8. The coffee shop hires youth, like Ms. Jones, who are living at the Volunteers of America-Utah homeless shelter.

The chill new coffee stop in Salt Lake City is staffed with homeless youths, who couldn't be happier to find themselves on an upward track after some tough times.

Maud's Cafe in the city's Granary District – the former warehouse and industrial area that's undergoing a makeover – gives young adults a chance to get job training and experience through the internship program with an hourly wage.

"All I can say is I'm grateful. The people here are amazing," said Jennifer Salceda. "And they believe in me. It changes everything – you start to believe in yourself."

 Volunteers of America-Utah (VOA) launched the cafe in January next to the nonprofit's Homeless Youth Resource Center.

"It's real cool, and I like doing it – it's laid back here and nice," Ms. Salceda said. "My favorite drink to make is a latte because you can do art on top with the foam."

For Salceda, who lives at the resource center, the VOA is a godsend. She got kicked out of her Kearns, Utah, home in December and was living in a nearby park with her boyfriend.

"There was that feeling that we were helpless and couldn't get out of it," she recalled. "There were times we were angry and depressed and crying, missing our families."

Maud's is open from 7 a.m. to 2 p.m. Monday through Friday. Beyond coffee, the offerings include bagels, croissants, and a host of other baked goods, along with burritos, salads, sandwiches, and soup.

The baristas are paid $8 per hour through the program, which is tailored to each individual, manager Kiara Polee said.

"We see where they are along their personal journey and help them with social and personal skills, as well as job training," Ms. Polee said. "The idea is to make them really great employees."

Another Maud's intern, Hope Jones, graduated with honors from Highland High School. She had been in foster care for three years while her mother was in prison. About the time Ms. Jones finished high school, she was reunited with her mother. But times were tough because, as a felon, her mother couldn't find work.

Jones set off for Los Angeles. But the sojourn proved to be difficult. Eventually, she made her way back to Salt Lake City.

"There were days when I was starving and had nowhere to sleep. I came back from L.A. in December and was really struggling," she said. "This place really saved me. It helped me stay off drugs and got me back to a productive life."

Maud's and the VOA resource center provide a community for young people who all have dealt with tough challenges.

"It's nice to be here because people can relate," Jones said. "They can confide in me and I can confide in them, and they don't judge me. Pain is pain."

Jones has worked a variety of jobs, including cleaning restrooms at Salt Lake City International Airport. Like Salceda, she enrolled in a certified nursing assistant program and only needs to pass the state certification before she can begin work. She's already had several interviews.

The future, Jones said, looks bright. It will take a lot of work, but she can imagine her life one year from now when she hopes to have her own apartment and a car.

The cafe was the brainchild of Jessica Norie, president of Artspace, which has its Greenery and Solar Gardens projects nearby and owns the building that houses Maud's.

"Jessica came to VOA and said, 'We want a coffee shop for our tenants,' " said Cathleen Sparrow, VOA's chief development officer. "It was an offer we couldn't refuse."

The cafe training program is 12 weeks long. The interns' hours are built around their studies and other programming, Ms. Sparrow said. VOA hopes 24 interns will complete the program each year.

William Heinig, another intern, wants to be a truck driver. He had been homeless since June 2016, when he arrived in Utah. Originally from the Syracuse, N.Y., area, Mr. Heinig found his way west after being kicked out of the house.

"I was in the legal system," he said. "My mom was sick and tired of me being in the system, so I had to fend for myself."

As a practicing Mormon, Heinig wanted to come to Salt Lake City. The church paid his airfare here, but he soon found himself at The Road Home shelter. After a month or so, he was directed to VOA's Homeless Youth Resource Center.

"It's a good thing there are people out there who care," he said of VOA and its partners. "Now I'm doing what I need to get back on my feet."

After living at the resource center, Heinig was able to get into the nonprofit's transitional housing for men. He now is looking forward to completing a commercial driving program through Salt Lake Community College.

"Once I get my [commercial driver license], I can work for [Utah Transit Authority] as a bus driver and then get on with a trucking company," he said. "I highly recommend the VOA; they have a lot of resources."

The young baristas add to Maud's vibe, said businesswoman Julie Coates, who lives nearby at Artspace and likes to hang out at the new cafe.

"I come here as often as I can. I do a lot of work here," she said. "They nailed it with the design. It's amazing."

This article was reported by The Associated Press.

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to

QR Code to Salt Lake City cafe employs homeless youth
Read this article in
QR Code to Subscription page
Start your subscription today