Subscription FAQ

You may also ask a question using our subscription questions form.

Frequently asked questions about the Monitor

To save you time, we’ve assembled answers to some of the most frequent questions we get from our subscribers or those who want to subscribe.

Table of Contents 

Daily email delivery questions

Monitor Weekly questions

Monitor Weekly print magazine delivery

Podcast and event information

Subscription offers and questions

What is the relationship between the Monitor and the Christian Science Church?

On our About page, you can learn more about the Monitor’s constructive approach to journalism and our relationship with the Christian Science Church.

As a subscriber, how do I log in for the first time?

  1. Go to csmonitor.com.
  2. In the upper right corner of the page click "Log in", or if you see a cog gear, click on that to find the login option. 
  3. On the login page, click "I don't have a password".
  4. Enter your email address on the next page and click "Send me a verification email".
  5. Next, you will need to check your email inbox for a message from authentication@csmonitor.com. (You may need to check in your spam/junk folder.) 
  6. Open the email and click on the "Confirm email" button to complete your registration.
  7. A new page on csmonitor.com will open where you can create your password with the specified requirements.

How do I change my password?

  1. Go to csmonitor.com.
  2. In the upper right corner of the page click "Log in", or if you see a cog gear, click on that to find the login option. 
  3. Once logged in, go to the gear on the top right and select “Change password”.

As a subscriber, where can I get the details on my current subscription and manage my account?

  1. Go to csmonitor.com 
  2. Log-in at the upper right corner of the page, or if you see a cog gear, click on that to find the login option.
  3. Once logged in, go to the gear (top right) and click on "Your subscriptions".
  4. Go to the section called Subscriptions (bottom left) and under that click on "Manage Subscription".

How can I fix csmonitor.com asking me to subscribe when I already am a subscriber?

All subscribers need to login to freely use csmonitor.com and view as many articles as they would like. If you are a Weekly subscriber but have not yet signed up for digital access, you can register at this link. Once on that page, enter your email. We’ll send you an email verifying your account. Once you have set up your username and password, you can use them to log in anytime you see a login prompt. If you switch browsers or change devices, for example, you’ll need to log in again. Also, you will have to login again about every thirty days for security reasons. 

I have previously logged in but am having trouble logging in again.

Please follow these steps:

  1. Open your browser
  2. Go to https://login.csmonitor.com/logout_all
  3. Click the link 'Return to site'
  4. At this point, you will be redirected to the www.csmonitor.com site
  5. In the upper right corner of the page click "Log in", or if you see a cog gear, click on that to find the login option.
  6. After providing your username and password, you will be redirected to the www.csmonitor.com site and will be logged in, enjoy your visit.

If these steps did not resolve your log-in issue, please click here to contact our subscriber support team.

Do you have an app?

Not today. But we suggest you bookmark the Daily on your phone or tablet using these instructions and it looks like and functions like an app.

Daily email delivery

I’m a subscriber, but I’m still not receiving the Monitor Daily email. What can I do?

Your Monitor Daily emails should arrive around 6:15 pm Eastern time, Monday through Friday. Some email programs try to filter out emails that they suspect may be spam. In order to make sure you receive the email, we advise going to our web page that describes how to add the Monitor Daily to your "allow list" so that it can get through these spam filters. Additionally, please see the next FAQ if you're a Gmail user. If you’re still having trouble, you can contact us here.

Why isn't my Daily email in my Gmail inbox?

Gmail is often configured with a tabbed inbox, and some subscribers have found that our messages go into the "Promotions" tab. If you have a tabbed inbox, please check that tab to see whether our messages are being directed there. You can also check spam. Also, you can drag and drop emails from a tab into the Primary or Focused inbox and it may continue to follow that pattern for you going forward.

I don’t want to receive the Daily email. Is there a way to be excluded from this part of my subscription?

Yes, simply click “unsubscribe” at the bottom of the Daily (or any other Monitor email that you no longer wish to receive). This will end your email delivery but won’t affect your print magazine delivery if you are a Weekly subscriber. You can also still access CSMonitor.com at any time.

How can I report an error I see in the Monitor, or send a comment on a story I read?

If you discover an error or have a comment about our reporting, go to this form. Information you provide will be seen by our editors.

Monitor Weekly

As a Monitor Weekly subscriber, can I access csmonitor.com and the Monitor Daily email?

Yes, all current subscribers to the Weekly print magazine have unlimited, ad-free access to CSMonitor.com. If you have given us an email address, you’ll start receiving the Monitor Daily – which includes handpicked stories delivered to your inbox each weekday evening (eastern time zone), including our editors’ commentary on why we wrote each story plus an audio summary. If you prefer to view these on a web browser, you can access them at csmonitor.com/daily. (Make sure you login to get the benefits described here).

How do I download the PDF version of the Monitor Weekly magazine included with my magazine subscription?

Go to CSMonitor.com and please ensure you’re logged in. Then click the Menu (three horizontal bars) on the top left and you’ll find the Monitor Weekly digital edition. 

Once you see the cover, tap or click on any open area of the Monitor Weekly digital edition to open the reader toolbar and its available features. Then click on the downward-pointing arrow icon at the top right of the page. This will open the PDF copy of the digital edition in a new browser tap. Next, tap on the Share button, which is represented by a square and up arrow at the top of the screen on your iPad and select Save to Files. This will download the PDF file to the Files app on your iPad. If you don't already have the Files app on your iPad, you can download it from the App Store for free, and then download the PDF file.

 

Monitor Weekly print magazine delivery

I’m having trouble with my Monitor Weekly delivery.

I’m a new subscriber

Your first delivery of the Monitor Weekly should arrive 4-6 weeks after you order your subscription if you live in the US, longer for international delivery. If you don’t receive your magazine by then, email us at csmonitorcustserv@cdsfulfillment.com or call 800-456-2220. In the meantime, your PDF download can be accessed by going to CSMonitor.com and then log in. If this is your first time logging in you will want to click on “I don’t have a password”. After you’ve logged in, click the three-line menu and the Monitor Weekly digital edition can be found near the top.

I’m an existing subscriber

Since the Monitor is sent by regular mail, we are unable to guarantee a specific delivery date each week. Delays may sometimes occur, but you should receive your issues during the week of the date of issue. Issues are not considered late until the Monday following the date of issue. At that time, please email us at csmonitorcustserv@cdsfulfillment.com or call 800-456-2220. And we'll be happy to issue a replacement or extend your subscription for the missed issue.

Why do some issues have two dates?

 The Monitor Weekly has four combined issues each year. The periodic combining of issues is a standard practice in the publishing industry and is intended to accommodate staff vacations and acknowledge shifts in readership trends around certain high-vacation weeks throughout the year. As a bonus for our readers, we frequently include an additional or expanded section in these double-dated issues.

Podcast and event information

Is the audio program I hear on the Monitor Daily available as a podcast?

Yes. If you’re an iPhone user, go to the purple "Podcasts” app on your phone (or download it from the Apple App Store). Search for "Christian Science Monitor Daily" and hit subscribe. 

If you’re an Android smartphone user, go to the Google Podcast app (or download it from the Google Play Store). Search for "Christian Science Monitor Daily” and hit subscribe.

You can also download the podcast directly here:

On Amazon Alexa-enabled devices, say “Alexa, play the Christian Science Monitor Daily podcast.” (Keep in mind sometimes it does not pull the most current audio file, so it may be better to play it from csmonitor.com/daily.)

To listen with a Google Home device, say, "OK, Google, play The Christian Science Monitor Daily podcast.”

How do I access events?

Events have been a subscriber benefit, but we are looking to also connect with groups that have a connection to the topic we will be exploring. You can find Community Connect events that discuss evidence of progress, and seek real-life examples of resilience, courage, and compassion. The Christian Science Monitor Community Connect is a place to view past online events. If you are interested in attending future events, email events@csmonitor.com.

How do I find an archived article from the print version of the Monitor?

Our 1908-1980 archives are not currently available on CSMonitor.com. There are a two ways to try and locate this article: One, the fastest method is to ask your local library if they have access to ProQuest (an archival search tool) and search there, or two, fill out a research request form from The Mary Baker Eddy Library here: https://www.marybakereddylibrary.org/questions/ They may be able to find what you are looking for, but often have a long backlog of requests.

Subscription offers and questions 

How do I subscribe to the Monitor Daily?

New Monitor Daily subscribers can subscribe here for $11 a month with an option for a discounted annual payment of $110. On that same page, you can subscribe to both The Monitor Weekly printed magazine and the Monitor Daily, for $15 a month or for a discounted annual payment of $150. Annual subscribers can cancel at any time and receive a refund of their unused subscription balance by emailing customerservice@csmonitor.com.

What do I get with my subscription to the Monitor Daily?

 You’ll get the Monitor Daily email delivered to your inbox each weekday evening, Eastern Time, as well as access to more news content, special series, video and audio features, plus stories from our archive through 1980. Paid subscribers can explore our website free of third-party advertising via any web browser on desktop, laptop, tablet, or mobile device. In each Daily edition, editors explain — briefly and directly — why the day's premium stories matter to you. You can also listen to an overview of each Daily edition’s stories read by our editors. As a subscriber, you’ll also hear from us about special online events, podcasts, and Facebook live events.

I’m a student. Does the Monitor have a student discount?

Yes. Visit csmonitor.com/student and get the first 30 days free, then pay only $4/month or $40/year. You must have an email address that ends with an .edu domain in order to sign up for this student-only offer. If your school does not provide a .edu email address please call our Subscription Services department at 800-456-2220 or 515-362-7462. Our phone lines are open Monday–Friday from 9:00 a.m. to 5:30 p.m. ET.

I’m an educator. Is there an academic rate?

There are educator's rates to the Weekly print edition of The Christian Science Monitor as follows: $22.50 for 13 issues (3 months); $67 for 39 issues (9 months) and $89 for 52 issues (12 months). When you subscribe to the print edition, you will receive our digital subscription at no additional cost. The digital subscription includes the Monitor Daily emails and unlimited access to CSMonitor.com.

To receive the discounted rate you'll need to either email csmonitorcustserv@cdsfulfillment.com or call our Customer Service line at 800-456-2220 or 515-362-7462. Our phone lines are open Monday–Friday from 9:00 a.m. to 5:30 p.m. ET.

 

Do you offer a free trial of the Monitor Daily?

We offer a one-month free of the Monitor Daily subscription. This provides you with about 22 issues of the Daily emails. To sign up, please go to this link: http://csmonitor.com/freetrial.

The free trial does not include unlimited access to csmonitor.com, however, you will have access to the full depth of content in each weekday Daily issue (be sure to click on the titles we will send you via email to explore everything in the Daily, including additional items that aren't in the trial email), plus you can also view up to 3 articles per month without a paid subscription.

What gift subscription offers are there?

You can find our current gift offerings here.

If you were not able to locate an answer to your question from the FAQs, contact us here. We look forward to assisting you!