Your question may also be addressed using our subscription questions form.
Frequently asked questions about the Monitor
We get a number of questions on a regular basis from our readers. To save you time, we’ve assembled answers to some of the most frequent questions we get from our subscribers or those who want to subscribe.
Don’t see an answer here? Email us at firstname.lastname@example.org or call 617-450-2300 between 9 a.m. and 4:15 p.m. and we’ll make sure to get you an answer.
How do I subscribe to the Monitor Daily?
New Monitor Daily subscribers can subscribe here for $11 a month with an option for an annual payment of $110. On that same page you can subscribe to a bundle of the Monitor Daily along with the Monitor Weekly, our weekly print magazine, for $15 a month or for an annual payment of $150. Annual subscribers can cancel at any time and receive a refund of your subscription balance by emailing email@example.com.
What do I get with my subscription to the Monitor Daily?
You’ll get the Monitor Daily email delivered to your inbox each weekday evening, Eastern time, as well as access to this same content via any web browser on desktop, laptop, or mobile device. In each Daily edition, editors explain — briefly and directly — why the day's five stories matter to you. An audio button adds the convenience of listening to an overview of each edition read by our editors. You also get unrestricted access to our CSMonitor.com website, free of third-party advertising. As a subscriber, you’ll also hear from us about special online events, podcasts, and Facebook live events.
I'm a Monitor Weekly subscriber. Is it now possible to get access to the Monitor Daily and CSMonitor.com?
Yes, all current subscribers to the weekly print magazine now have unlimited, ad-free access to CSMonitor.com. Beginning Nov. 1, if you have given us an email address, you’ll start receiving the Monitor Daily – five handpicked stories delivered to your inbox each weekday evening, including our editors’ commentary on why we wrote each story plus an audio summary of the newsletter. If you prefer to view these on a web browser, you can access them at csmonitor.com/daily with new issues published each weekday evening.
Will I be charged extra for this new digital access to the Monitor?
No. Your current subscription price will not change for this additional access. Rate changes in the future would take place during your renewal period, and you will always be alerted 30 days prior to any increase.
But when I go to CSMonitor.com now, I'm still asked to subscribe to the Daily? What should I do?
Weekly subscribers who have not yet signed up for digital access can register at this link. Once on that page, enter your email. We’ll send you an email verifying your account.
Once you have your username and password, you can use them to log in anytime you see a login prompt. If you switch browsers or change devices, for example, you’ll need to log in again.
If I don't want digital access, can I get a reduced subscription price?
I'm currently a Monitor Daily subscriber. Will I have to switch to the new bundled product?
No, current Daily subscribers may remain digital-only subscribers with no change in their current subscription price.
I'm currently a Monitor Daily subscriber and would like to be part of the new Monitor subscription bundle. What will be my new subscription price and how do I upgrade?
Email us at firstname.lastname@example.org or call 617-450-2300 and we’ll be happy to change your subscription.
How do new subscribers get the bundle that includes both the Monitor Weekly print magazine and the Monitor Daily?
Go to our subscription page where you'll find an offer for a bundled subscription for $15 a month or for an annual payment of $150. You'll get immediate access to the digital Monitor Daily and to CSMonitor.com. Allow 4-6 weeks to receive your first print issue.
What do I get for my bundled subscription to the Monitor?
You get everything described for the Monitor Daily above, including the Monitor Daily email and unlimited, ad-free access to CSMonitor.com. Your bundled subscription also provides you delivery of the print edition of The Christian Science Monitor Weekly. The Weekly is produced 48 times a year. You also receive access to a digital PDF version of the Weekly, which you can download and view on your computer or tablet.
I'm a subscriber, but I'm still not receiving the Monitor Daily email. What can I do?
Your Daily emails should arrive by 6:15 pm Eastern time, Monday through Friday. Some email programs try to filter out emails that they suspect may be spam. In order to receive the email, we advise going to our web page that describes how to “whitelist” the Monitor Daily so it can get through these spam filters. If you’re still having trouble, you can email or call our customer service team. Email us at email@example.com or call us at 617-450-2300 (Monday to Friday, 9 a.m. to 4:15 p.m.) and we’ll be happy to help you find a solution.
I don't want to receive the Daily email. Is there a way to be excluded from this?
Yes, simply click “unsubscribe” at the bottom of the Daily (or any other Monitor email that you no longer wish to receive). This will end your email delivery but won’t affect your print magazine delivery if you are a bundled subscriber. You can also still access CSMonitor.com at any time. If you have any issues, email us at firstname.lastname@example.org or call 617-450-2300.
How do I download the PDF version of the Monitor Weekly magazine that is included with my subscription?
Go to www.CSMDigitaledition.com to read online or download PDF issues.
I’m a student. Does the Monitor have an academic discount?
Yes. Visit csmonitor.com/student and get the first 30 days free, then pay only $4/month or $40/year. You must have an email account with a .edu domain in order to register for this academic offer.
I’m currently a subscriber to either the Monitor Daily or Weekly; where can I get the details on my current subscription?
Complete details about your current subscription are available here.
I want to cancel my subscription. What do I do?
While we’re sad to see you end your subscription, you may cancel at any time. If you have an annual subscription, you will receive a refund for the balance of your paid subscription. To cancel your Daily subscription, email us at email@example.com or call 617-450-2300. To cancel your Weekly subscription email us at firstname.lastname@example.org or call 800-456-2220.
If there’s an issue that’s prompting your decision to cancel, call or email us using the same contact information and we’ll try to resolve that issue for you directly. We’re eager to answer your questions or concerns.
What do I do if I want to report an error I see in the Monitor, or I’d like to comment on a story I read?
Is the audio program I hear on the Monitor Daily available as a podcast?
Yes. If you’re an iPhone user, go to the purple "Podcasts” app on your phone (or download it from the Apple App Store). Search for "Christian Science Monitor Daily" and hit subscribe. To listen with an iPhone, say, "Siri, play The Christian Science Monitor Daily podcast.”
If you’re an Android smartphone user, go to the orange Google Play Music app on your home screen (or download it from the Google Play Store). Search for "Christian Science Monitor Daily” and hit subscribe.
You can also download the podcast directly here:
To listen with a Google Home device, say, "OK, Google, play The Christian Science Monitor Daily podcast.”
Coming soon: the Monitor Daily on Amazon Alexa-enabled devices.
I’m having trouble with my Monitor Weekly delivery.
Are you a new subscriber?
Your Weekly delivery should arrive 4-6 weeks after you order your subscription. If you don’t receive your magazine by then, email us at email@example.com or call 800-456-2220. In the meantime, your PDF download should be available anytime at www.csmdigitaledition.com.
Are you an existing subscriber?
Since the Monitor is sent with your regular mail delivery, we are unable to guarantee a specific delivery date each week. Delays may sometimes occur, but you should receive your issues during the week of the date of issue. Issues are not considered late until the Monday following the date of issue. At that time, please email us at firstname.lastname@example.org or call 800-456-2220. And we'll be happy to issue a replacement or extend your subscription for the missed issue.
Are Nook and Kindle versions of the Monitor different from a direct subscription to the Monitor Daily or Weekly?
The Nook and Kindle versions of the Monitor Daily include six to eight stories available each weekday, but there are no photos, video, or audio features available. Your Nook or Kindle subscription also doesn't provide you free access to CSMonitor.com.
I have questions about the relationship between the Monitor and the Christian Science Church.
On our About page, you can find answers to questions about the Monitor’s constructive approach to journalism and our relationship with the Christian Science Church.