Sprint Nextel subscribers flee; earnings fall

Sprint Nextel lost subscribers and struggled to compete with mobile industry juggernaut Verizon Wireless in the third quarter earnings period. Unlike Verizon and AT&T, Sprint Nextel failed to see a boost from the new iPhone 5. 

Sean Gardner/Reuters/File
Dan Hesse, CEO of the Sprint Nextel Corporation addresses attendees during the International CTIA WIRELESS Conference & Exposition in New Orleans in this May 2012 file photo. Sprint Nextel lost subscribers and delivered a disappointing third quarter earnings report, struggling to compete with industry juggernaut Verizon.

Subscriber trends are turning south again for Sprint Nextel as it struggles to compete with Verizon Wireless, the juggernaut of the industry.

The country's No. 3 wireless carrier on Thursday said it lost overall subscribers for the first time in two and a half years in the third quarter, as customers gave up on the moribund Nextel network and the company failed to sign up enough of them on the Sprintnetwork.

It's the first time Sprint Nextel Corp.'s is reporting quarterly results since agreeing to sell 70 percent of itself to Japanese cellphone company Softbank Corp. for $20.1 billion. The deal hasn't closed yet, but Sprint has already borrowed money from Softbank.

Sprint lost an overall 423,000 subscribers in the July to September period, as trends across its product lineup were weak.

Excluding recaptured Nextel customers, it lost contract-signing subscribers from the Sprint network for the first time in years. Customers on contract-based plans are the most lucrative, and keeping them has been a linchpin of CEO Dan Hesse's turnaround plan.

For non-contract plans, the Overland Park, Kan., company added just 19,000 customers, the smallest number in more than three years.

Sprint's report follows a blow-out performance by Verizon Wireless, the country's largest carrier, which added 1.8 million overall subscribers, and a more lackluster report from No. 2 AT&T Inc., which added 228,000 (both figures exclude devices connected through wholesale agreements).

All three carriers started selling the iPhone 5 in the quarter, but while the bigger two saw a jump in iPhone activations, Sprint did not. It activated 1.5 million iPhones in the quarter, flat with previous quarters.

Sprint bought the Nextel network in 2005, and it's been a major reason for Sprint's consistent quarterly losses for the last five years. Nextel phones are known for their push-to-talk capability, but the network doesn't support the kind of data rates that smartphones require, and it's not compatible with the Sprint network. Sprint is shutting it down next year.

Sprint's loss was $767 million, or 26 cents per share, for the July-September quarter, from a loss of $301 million, or 10 cents per share, a year ago.

Revenue rose 5 percent to $8.76 billion.

Analysts polled by FactSet expected a loss of 43 cents per share on $8.81 billion in revenue for the Overland Park, Kan., company.

Sprint shares rose 4 cents to $5.66 in premarket trading.

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