Verizon iPhone users see far fewer dropped calls than their counterparts on the AT&T network, analytics firm ChangeWave reported today. Although Verizon iPhone customers and AT&T iPhone customers reported similar levels of satisfaction with their handsets – 82 percent to 80 percent were "very satisfied," respectively – AT&T customers reported more than two times as many dropped calls.
The survey collected responses from 4,068 users; Team Verizon reported that an average of 1.8 percent of all calls were dropped, while AT&T put it closer to 4.8. The winner: Verizon Wireless. Still, ChangeWave cautioned that things could change in coming months.
"Verizon is still in the early stages of its iPhone 4 offering to consumers," ChangeWave reps wrote in a blog post announcing the findings. "It remains to be seen how well the Verizon network performs as the number of Verizon iPhone 4 owners ramps up and inevitably puts more pressure on their system." ChangeWave goes on to note that 46 percent of people planning to buy an iPhone in the future say they'll go with Verizon; only 27 percent say they'll sign with AT&T.
In other words, there's still time for Verizon to blow it.
The Verizon iPhone was released in February, after maybe the longest hype build-up in history. And critics loved the handset, reserving special praise for the Grade A voice service. "Switching from an AT&T iPhone to a Verizon iPhone is like finally being able to breathe clearly after years of battling allergies," wrote one reviewer. "People can hear you better, and you can hear them better. It’s that simple."
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