TurboTax returns after security breach, but watch out for phishing scams

TurboTax users can once again begin filing their state tax returns with the popular software after last week's security breach. However, TurboTax provider Intuit is warning users to watch for increased phishing activity. 

Paul Sakuma/AP/File
A customer looks at a copy of TurboTax on sale at Costco in Mountain View, Calif. Intuit announced this week that TurboTax customers can once again file their state tax returns using the popular software.

Intuit, the company behind the massively popular TurboTax software, announced late last week that hackers had stolen select users' personal information and were using the stolen IDs to file fraudulent tax returns. After a 24-hour pause to beef up its online security and investigate the problem with a security agency, the company said that users could once again begin transmitting their state returns via its software.

In a blog post, Intuit stated that the fraudulent activity "did not result from a security breach of its systems." The company also said it would implement targeted security measures to combat any suspicious activity going forward. In addition, customers affected by the hack would receive identity protection services and free credit monitoring.

Ongoing Problems for Intuit Customers

However, less then 72 hours later, Intuit posted a series of security alerts on its blog warning users of potential phishing attacks. The phishing emails were designed to obtain information from TurboTax users and came with subject lines that read "Your TurboTax Account: Action Needed." According to the Wall Street Journal, Intuit has seen nine versions of phishing emails this year, up from six in the same period last year.

And earlier this month, Intuit was forced to make amends with its customers after it moved select tax forms from its Deluxe software bundle to its pricier Premier bundle. But after this latest fiasco, the company wants its users to know it's applying the "most advanced technologies and techniques on an ongoing basis to prevent and detect any suspicious tax filing activity."

The question is, how will consumers react to the company's latest attacks? Will you still file your taxes with its TurboTax software? Let us know in the comments below.

You've read  of  free articles. Subscribe to continue.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.