10 top etiquette tips for the social-media age

In his new book 'Social Q's,' columnist Philip Galanes offers suggestions for today's social quandaries.

5. How do I keep peace with my cubicle neighbor?

For the grating little habits of the person in the next cubicle, Galanes suggests putting the problem on yourself. "In the calmest voice possible, say, 'You know, I have no right to ask, but you could you stop [INSERT HIDEOUS HABIT HERE]?' " he writes. "Then add, with a big smile, 'For some reason, it's really getting under my skin!'... .You avoid defensiveness and even the prospect that there's something to be defensive about."

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