Easy returns

Returning merchandise after Christmas is everyone's least-favorite chore.

But now the US Postal Service is making it more convenient for the millions who shopped online this year.

Many Web retailers are participating in a program called Returns@ease.

When a customer needs to return an item, he contacts the retailer via the Web. The participating merchant provides an online, postage-paid label that the customer prints out from his home computer and affixes to the package for return.

The package can then be given to a mail carrier, dropped in a collection box, or taken to a post office, expediting the return.

Source: Presswire

(c) Copyright 1999. The Christian Science Publishing Society

We want to hear, did we miss an angle we should have covered? Should we come back to this topic? Or just give us a rating for this story. We want to hear from you.