The mystery of higher education

The Opinion page article "Why Not Run a Business Like a Good University?," March 23, is an academic daydream. The author should provide more evidence on what "unnecessary functions had been weeded out" of universities or describe "the more effective use of technology."

Unlike most other professions, the institution of higher education, as well as the performance of faculty, is "enshrouded in mystery." Most research indicates that both the process and outcomes of education can only be surmised. The author notes that colleges and universities "plan more strategically and use (their) limited resources more efficiently." This has not been proven true by current research. Lefteris Lavrakas, Costa Mesa, Calif.

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