Despite a Toyota apology and their loyalty to the cars, some owners are furious over the handling of the Toyota recall.
The Toyota recall has sparked debate among consumers in China – which has taken hits over tainted milk products and toys with lead paint – about how companies should respond. Is Japan's top carmaker putting Chinese firms to shame?
The Toyota recall will take weeks or months to complete, but here are steps owners can take today.
As the Toyota recall grows to 9 million cars worldwide, dealers in America handhold worried customers and brace for losses of up to $2 million a month.
Toyota will suspend sales of eight models in the US because of a problem with a sticking gas pedal. The Tuesday announcement follows a Toyota recall list that will affect 2.3 million vehicles.
Just as the Toyota recall was being announced, Cherie Rossetti bought a Toyota Camry on the recall list. Should she get her money back?
Although formal letters about the January 2010 Toyota recall are weeks away, owners can take certain steps now.