Could poor customer service be the tragic flaw of the Nexus One "superphone?"
The Nexus One, released Tuesday, is dubbed a "superphone" by Google, and while revolutionary, what's really new is the way Google's selling it.
The newest Google phone, the Nexus One, will allow consumers to buy the phone unlocked. But watch out for the fine print.
By scheduling a press gathering the same day as the start of CES, Google is setting the Nexus One up for the same kind of coup that Apple scored with the iPhone in 2007.