Could poor customer service be the tragic flaw of the Nexus One "superphone?"
Google's Nexus One, Apple's iPhone, and Blackberry are three huge fish in the smart-phone sea. But there might be room for even more than those three.
The Nexus One, released Tuesday, is dubbed a "superphone" by Google, and while revolutionary, what's really new is the way Google's selling it.
The newest Google phone, the Nexus One, will allow consumers to buy the phone unlocked. But watch out for the fine print.
If Google's new phone, the Nexus One, can succeed while being marketed directly to consumers, it could change how mobile phones are sold. But tall challenges remain.