It's not possible to stop a Bradley Manning or Edward Snowden. They reflect society's push for individualism, suspicion of authority, and digital transparency. Instead, the NSA, FBI, and others must embrace openness, and face greater oversight.
In an age of terrorism, the Millennial generation may well find that elusive balance between security and privacy. They reflect the safety concerns of their GI grandparents, the respect for civil liberties of their baby boomer parents, and mix in their own ethic of fairness and tolerance.
In early March, leading thinkers in the private and public sectors gathered in the epicenter of California's Silicon Valley – Palo Alto – to take in a bird's eye view of how social media is affecting governance. Social media can empower people, but turning a 'dumb mob' into a 'smart mob' is another matter.