Topic: Alaska Air Group Inc.

Best service ever? Airline industry sets surprising record.

A new report on the US airline industry found that, by four major measures including lost baggage and overbookings, customer service has never been better.

Flight attendants call police on unruly children

The hazards of flying with kids: Flight attendants on Alaska Airlines call police after two unruly children refused to stay in their seats or buckle their seat belts.

Widespread snow buries Seattle area

There were 95 accidents in an eight-hour period in Pierce and Thurston counties, which include Tacoma and Olympia, State Trooper Guy Gill said Wednesday morning.

Airline results take a hit from higher fuel cost

US airline earnings are down as they cope with rising fuel costs and a drop in the number of passengers traveling to Japan

Southwest Airlines jet flaw: Not unexpected, but early

Southwest Airlines fuselage failure wasn't expected to happen so soon, Boeing says. Of 80 planes ordered for inspection in US by FAA, all but two belong to Southwest Airlines.

Smokers need not apply: Is hiring ban trend of the future?

More private companies are screening out smokers during the hiring process, citing a need to cut health-care costs. It's generally legal, but critics say it's intrusive and unfair.

Airline safety: The next generation of smart planes

New ways of handling air traffic, including 3-D infrared upfront, may cut delays and improve airline safety.

Traveler satisfaction with airlines drops – again

Low-cost carriers trump traditional airlines in a new survey of customer satisfaction. But all have room for improvement.

USA

Fly the Wi-Fi-friendly skies

Alaska’s ‘golden goose’ is a fish

By branding its wild salmon as gourmet – and banning salmon farms – this fishery is thriving sustainably.

USA