Ship's anchor cuts Internet access to six East African countries
The outage – caused when the anchor cut a cable – comes as Kenya has assumed a leading regional role in technology, largely due to fast, reliable broadband connections, and could affect growing foreign investment.
(Page 2 of 2)
Jessica Colaço, the manager of iHub, a high-tech incubator in Nairobi, estimates that the cut in Internet service will affect an estimated 10,000 people in Nairobi who work in the tech industry. All of those people, along with larger companies who have started to locate in the city -- such as Google, Microsoft, and Samsung -- will suffer the frustration of a substantial slow-down until the cable is repaired.Skip to next paragraph
Subscribe Today to the Monitor
In addition to work taking longer, and therefore costing more, a slowing in the rate of information carried online could also cause multiple websites and online services to "time out.” A time out is a limit on the duration allowed for an online instruction to be followed and is configured on a server-by-server or client-by-client basis. A time out will require a user to begin the process of retrieval again (and again). In many cases, users will never access the information at all, bringing work to a standstill for the duration of the repair.
“It is difficult to make an exact analysis [of the effects], because one cannot be sure about the amount of redundancy that is built into most of the operator networks to deal with something like this,” Paul Kukubo, CEO of Kenya’s ICT Board, said by email. “As we write this I am able to communicate because my service provider obviously has another network to route through.
“But the visible effects are that there has been a considerable slowdown on some Internet network speeds. Some service providers have been affected in terms of quality due to this, especially because the TEAMS networks provide high speed broadband that many have come to depend on. We have seen some slowdown on some government networks as well,” Mr. Kukubo said. “The providers assure us that this is a rare occurrence and because East Africa has 3 cable connections, and one was unaffected by the cut, we are lucky to have this redundancy on our undersea cables.”
Computer users are used to the Internet malfunctioning, of course. But for most, malfunctions rarely can be traced to a single act of negligence, or greed, by a named individual. The Mombasa anchor episode, in this sense, resembles an incident in which an Armenian retiree in the Caucasian nation of Georgia brought down the Internet. Hayastan Shakarian, a retiree living in Georgia, wound up cutting the connection to three Caucasian countries with a shovel while searching for copper wiring to steal in the hills.
As with the shovel incident, the Mombasa anchor incident is an unwelcome reminder that the high-minded world of technology remains vulnerable to physical human error.
Get daily or weekly updates from CSMonitor.com delivered to your inbox. Sign up today.