America's 'small people' and BP's gaffe-prone Gulf oil spill response
The Gulf oil spill has exposed both linguistic and cultural chasms between America and Europe. BP's Swedish chairman Carl-Henric Svanberg apologized for calling Gulf residents 'small people.'
After the very British Tony Hayward felt American ire for his multiple gaffes ("I want my life back") in the wake of the Gulf oil spill, Swedish BP Board Chairman Carl-Henric Svanberg may have done Mr. Hayward one better Wednesday when he pleaded that he, like President Obama, cares about "the small people."Skip to next paragraph
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Swedes winced as hard as many Americans at the gaffe, for which Mr. Svanberg later apologized, saying he "spoke clumsily." In an instant, Svanberg's apology – backed up by the announcement of a $20 billion escrow account for Gulf oil spill claims – was snatched away by the court of American public opinion.
On the Gulf, the gaffe took on even greater meaning, illuminating a class clash between international corporate elites and the Gulf's working class, which is bearing the brunt of the Deepwater Horizon disaster. Ironically, that was precisely the notion Svanberg was addressing, trying to explain in faulty English that BP is not a greedy company that doesn't care about people who live near its wells and refineries.
"That BP is watching out for the little guy, in the American way of saying it, is what Svanberg was trying to get at," says Kurt Volker, managing director of the Center for Transatlantic Relations in Washington.
But in a situation that has already inflamed some transatlantic tensions, the mistake could cause more than passing damage. "Gaffes like that in an inflamed climate can spark all kinds of emotions," says Mr. Volker.
Words and action
In a statement released after Svanberg's Rose Garden appearance, the BP chairman tried to explain his meaning: "What I was trying to say – that BP understands how deeply this affects the lives of people who live along the Gulf and depend on it for their livelihood – will best be conveyed not by any words but by the work we do to put things right for the families and businesses who've been hurt."
Justin Vaisse, a transatlantic relations expert at the Brookings Institution, suggests that the gaffe is nothing compared to the tens of thousands of barrels of oil gushing into the Gulf of Mexico each day. "I don't think it's much more than people don't like foreign oil companies spilling oil in their backyard."