We're plugged in – but checked out
As the virtual world becomes our substitute for direct, spontaneous experiences in the real one, we're finding ourselves bereft of genuine connection. Corporate technologists are reengineering the human personality, turning us into Homo distracticus.
Boston — At the playground, a toddler struggles to get her father's attention, eager to share a small personal triumph with him. But the man is too busy checking e-mail to notice. She finally turns away, crestfallen.
Crossing the street on a well-marked crosswalk in broad daylight, I am nearly run over by a police cruiser. The officer glances up from her on-board computer just in time to see me.
At a memorial service for a friend's mother, a Holocaust survivor who lived a quiet life of service to others, the rabbi is suddenly interrupted by the loud, jaunty tune of a cellphone. We all wait while the woman struggles to silence the ringer.
Welcome to life in the Distracted Society.
Even as our world burns – as species wink out of existence at an accelerating rate, the climate heats up, and billions struggle without medical care, running water, or even a toilet – people seem strangely disconnected from the real world, and strangely obsessed with their gadgets.
Our heedless technological narcissism is proving dangerous. Last year alone, cellphones were implicated in more than 1.6 million car accidents in the United States. In 2009, a trolley operator texting on the job in Boston ran a red light, injuring 49 people. In 2008, the engineer of a Metrolink passenger train from Los Angeles was too busy texting to notice a warning signal. The train collided with a freight train, killing 25.
But such headline-grabbing accidents barely hint at the extent to which we all find ourselves enmeshed within a technological order that is fragmenting our consciousness and keeping us from attending to the things that matter most – big things like global warming and the erosion of our constitutional rights, and smaller ones like the subtle weather of our children's emotional lives.
And those children? American children between ages 8 and 18 now spend more than 7-1/2 hours each day in front of a computer screen, TV, or other electronic display (a figure that jumps to nearly 11 hours if you count multitasking). Undeterred, public school systems are increasingly embracing computers in classrooms, even while laying off teachers.
As the virtual world becomes our substitute for direct, spontaneous experiences in the real one, we and our children are finding ourselves bereft of genuine connection. In place of conversations with friends, we have Facebook status updates. In place of genuine democracy, we have online polls and high-tech public relations firms manipulating public opinion through "astroturf" campaigns. In place of a thriving public sphere, we have an anonymous online culture of voyeurism and bullying. In place of intimacy, we have degrading pornography. In place of meaningful labor and the right to privacy, we have insecure employment and corporate surveillance of our spending habits.
When did we consent to this new, inhuman world order? We didn't. Instead, a small number of corporate technologists at powerful firms like IBM, Microsoft, Apple, and Google did the deciding for us, making us the subjects of a radical social experiment to reengineer the human personality.
And if now we demur, if we object that Homo distracticus is not the stuff of an informed and conscientious citizenry, not conducive to the sort of thoughtfulness and maturity our republic needs right now, the technologist can truthfully reply:
That's because it was never intended to be. Like industrialization before it, computerization was meant to increase worker productivity and to create new mechanisms by which human beings might be incorporated into a system of mindless consumption. Who said it would make us better people?
Enmeshed in machines
In fact, even as our machines become more "friendly" and "intelligent," we are becoming more machinelike and docile, more comfortable facing a computer screen than showing up for our town meeting. The more enmeshed we become in our machines, the more we forget our moral duties to one another and to the larger world.
But we are too distracted to notice. Overworked or unemployed, frightened and overwhelmed by national and world problems that seem ever more beyond our or anyone's control, we withdraw into our own private iUniverse, curling up inside our electronic cocoon, rather than risk "getting involved."
My government may be unresponsive, the world economy may be teetering on the brink of collapse, but at least I can download the latest killer app for my iPhone, or mow down hordes of virtual enemy soldiers in Call of Duty 2.
Resisting the tyranny of a technological culture that has insinuated itself into the very marrow of our being won't be easy. Only by reorganizing society and economy around human-centered rather than machine-centered principles might we begin to push back the engulfing technological sea.
In the meantime, we can turn off our cellphones, get off Facebook, disconnect the Xbox, engage our kids in more outdoor activities, and oppose the technologization of our schools. These are small steps, and they won't solve the larger problem of technology. But they would give us some space and quiet to reflect on what is to be done about it.
John Sanbonmatsu teaches philosophy and politics at Worcester Polytechnic Institute.