Chevy Volt tops customer satisfaction survey again

High efficiency was a bit of a trend in this year's Consumer Reports' consumer satisfaction survey, with the Toyota Camry Hybrid, Prius, Prius C and Nissan Leaf all scoring highly, Ingram writes. The Chevy Volt electric car topped the list for the second year in a row.

|
David Zalubowski/AP/File
This February 2012 file photo shows a 2012 Chevrolet Volt at a Chevrolet dealership in the south Denver suburb of Englewood, Colo. 92 percent of Chevy Volt owners would buy another this year than at the same time last year, according to Consumer Reports.

Fewer Chevrolet Volt owners would buy another this year than at the same time last year, Consumer Reports has discovered.

...Of course, when that figure is still 92 percent (down from 93) and the Volt has topped Consumer Reports' consumer satisfaction survey for the second year running, perhaps a drop isn't so bad...

Unsurprisingly, the Volt is going down a storm with owners. As The Detroit News reports, sales in the first 10 months of 2012 are 286 percent greater than the same time last year.

That suggests that and even greater number of owners would still be happy to continue with the Volt than those in last year's survey. 

Volt sales are expected to dip a little when November figures emerge, thanks to restricted supply. In recent months, the Volt has consistently beat its own previous highest sales figures.

Consumer Reports' auto editor Rik Paul said that the Volt's sporty handling and strong performance are key to its owners' enthusiasm--that, and the high fuel efficiency drivers are managing.

In fact, high efficiency was a bit of a trend in this year's survey, with the Toyota Camry Hybrid, Prius, Prius C and Nissan Leaf all scoring highly.

Scores for repeat ownership are based on the question, "Considering all factors (price,performance, reliability, comfort, enjoyment, etc.), would you get this car if you had it to do all over again?"

The good news for Chevrolet is that a great many respondents are selecting, "definitely yes".

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

QR Code to Chevy Volt tops customer satisfaction survey again
Read this article in
https://www.csmonitor.com/Business/In-Gear/2012/1129/Chevy-Volt-tops-customer-satisfaction-survey-again
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe