Tylenol recall: Odor problems plague Johnson & Johnson

Tylenol recall announced Monday represents the sixth time in a year that Johnson & Johnson has taken back products because of a musty or moldy odor.

By , Staff writer

  • close
    A collection of Tylenol and other over-the-counter pain relievers is shown in a New York drugstore in February. On Oct. 18, Johnson & Johnson announced a new recall of Tylenol – its sixth in a year because of a musty or moldy odor.
    View Caption

Call it the bad penny of recalls: Problems linked to the storage of Tylenol keep coming back to haunt Johnson & Johnson.

On Monday, one of its business units issued a new recall announcement – its sixth – for a musty or moldy odor in one of its products.

Unlike previous Tylenol recalls, which were related to complaints lodged months earlier, the latest recall was prompted by a new round of consumer reports of odors.

Recommended: Top 5 product recalls in US history

"We're continuing to investigate it," says Mark Boston, a spokesman for McNeil Consumer Healthcare, the Johnson & Johnson unit that produced the Tylenol. The company believes the new complaints are related to packaging components that were used in the production of the lot, he adds.

The specific recall involves Tylenol 8 hour caplets. Consumers who buy the Tylenol should check their packaging. The recalled Tylenol is lot No. BCM155 (it also has bar code No. 3 0045-0297-51 8.)

The company has struggled to get a handle on the odor problems for nearly a year.

In November 2009, after months of consumer complaints, the company recalled a limited number of Tylenol arthritis caplets. A month later, it had traced the odor to a chemical, 2,4,6-tribromoanisole, used in wooden pallets involved in the storage and transportation of the product at the company's Las Piedras facility in Puerto Rico.

As a result, McNeil recalled more lots of Tylenol in December and, in January 2010, expanded the recall again. In June, the recall spread to certain lots of Johnson & Johnson's Benadryl as well as more Tylenol; in July, it spread to Motrin as well as more Tylenol.

This week's recall, involving a single lot of Tylenol, is the smallest so far related to the moldy odor. But with the new round of complaints, the company may have to look beyond pallets for the source of the problem.

Consumers should stop using any recalled product immediately, McNeil says, and contact the company for a refund or product coupon. The company can be reached at 888-222-6036 or through its website www.tylenol.com.

Share this story:

We want to hear, did we miss an angle we should have covered? Should we come back to this topic? Or just give us a rating for this story. We want to hear from you.

Loading...

Loading...

Loading...

eZ debug

Clear cache:

Quick settings:

Timing: Jul 09 2014 14:31:52
Script start
Timing: Jul 09 2014 14:31:52
Module start 'content'
Timing: Jul 09 2014 14:31:52
Module end 'content'
Timing: Jul 09 2014 14:31:52
Before parse_includes
Strict: PHP: E_STRICT Jul 09 2014 14:31:52
Non-static method MugoViewExtras::get_view_extras() should not be called statically, assuming $this from incompatible context in /var/www/www.csmonitor.com/extension/mugo_view_extras/autoloads/template_operators.php on line 37
Warning: eZTemplate:def @ extension/csm_base/design/csm_design/override/templates/extra/archive.tpl:21[1] Jul 09 2014 14:31:52
Variable 'view_extra_node' is already defined.
Timing: Jul 09 2014 14:31:52
After parse_includes
Timing: Jul 09 2014 14:31:52
End

Timing points:

CheckpointElapsedRel. ElapsedMemoryRel. Memory
Script start 0.0000 sec0.0139 sec 1,285.9141 KB1,162.1406 KB
Module start 'content' 0.0139 sec0.0038 sec 2,448.0547 KB714.5156 KB
Module end 'content' 0.0178 sec0.0368 sec 3,162.5703 KB2,927.7813 KB
Before parse_includes 0.0546 sec0.0344 sec 6,090.3516 KB389.7969 KB
After parse_includes 0.0890 sec0.0009 sec 6,480.1484 KB-170.1719 KB
End 0.0899 sec  6,309.9766 KB 
Total runtime:0.0981 sec
Peak memory usage:6,748.6797 KB

Time accumulators:

 Accumulator Elapsed Percent Count Average
ini_load
Load cache0.0054 sec5.3657%310.0002 sec
Mysql Total
Mysqli_queries0.0346 sec34.5678%580.0006 sec
Looping result0.0016 sec1.5995%560.0000 sec
Template Total0.0457 sec 45.6% 6 0.0076 sec
Template load0.0032 sec3.2431%60.0005 sec
Template processing0.0442 sec44.1886%60.0074 sec
override
Cache load0.0018 sec1.7972%60.0003 sec
states
state_id_array0.0018 sec1.7710%50.0004 sec
state_identifier_array0.0018 sec1.8320%50.0004 sec
General
String conversion0.0000 sec0.0207%30.0000 sec
dbfile0.0003 sec0.3484%180.0000 sec
View Extra building0.0235 sec23.4462%20.0117 sec
Total script time:0.1001 sec

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
01a980f93dc967c6e39d52a11ae2108b_1404899611_all.cssCSS3extension/csm_base/design/csm_design/stylesheets/normalize.css
extension/csm_base/design/csm_design/stylesheets/html5b.css
design/standard/stylesheets/debug.css
extension/ezwt/design/standard/stylesheets/websitetoolbar.css
extension/csm_base/design/csm_design/stylesheets/jquery-ui-1.10.3.custom.min.css
extension/csm_base/design/csm_design/stylesheets/desktop.css
ede0a88fd146f1a095d27fb22227d0e5_1398846822.jsJS2extension/csm_base/design/csm_design/javascript/modernizr.js
extension/csm_base/design/standard/javascript/jquery-1.10.2.min.js
1650da1ba852ac5f9af81af07e8fa105_1404899611.jsJS2extension/csm_base/design/csm_design/javascript/jquery-ui-1.10.4.min.js
extension/csm_base/design/csm_design/javascript/json2.js
extension/csm_base/design/standard/javascript/jquery.cookie.min.js
extension/csm_base/design/csm_design/javascript/jquery.mobile.custom.min.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.arthole.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.sticky.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.csmstory.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.right_column.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.csmstory_editorspickdialog.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.sailthru_signup.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.jcarousel.min.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.history.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.mainNav.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.gallery.js
extension/csm_base/design/csm_design/javascript/plugins/jquery.staffdialog.js
extension/csm_base/design/csm_design/javascript/jQuery.rollChildren.js
extension/csm_base/design/csm_design/javascript/pubService_extended.js
extension/csm_base/design/standard/javascript/csm/csmNew.js
extension/csm_base/design/csm_design/javascript/jquery.quiz.js
extension/csm_base/design/csm_design/javascript/jquery.spectrumQuiz.js
extension/csm_base/design/csm_design/javascript/global.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/csm_base/design/csm_design/templates/pagelayout.tplEdit templateOverride template
1modules/mugo_view_extras/extra_cached.tpl<No override>extension/mugo_view_extras/design/standard/templates/modules/mugo_view_extras/extra_cached.tplEdit templateOverride template
1setup/debug_toolbar.tpl<No override>design/standard/templates/setup/debug_toolbar.tplEdit templateOverride template
 Number of times templates used: 3
 Number of unique templates used: 3
 Time used to render template usage: 0.0001 secs