'Emily Post's Manners in a Digital World': 6 lessons for being polite with technology

Daniel Post Senning, the great-great-grandson of the original grand dame of etiquette, Emily Post, offers updated advice in 'Emily Post's Manners in a Digital World.'

3. Paying attention to surroundings

Grocery shopper Ben Rellinger selects a bag of shredded cheese Dinesh Ramde/AP

Yes, you may think you're multitasking by talking on the phone while in the grocery store checkout line, but Senning says it would be better to hang up the phone for two minutes. "It becomes cringeworthy when that person carries on chatting while ignoring the checkout person," he wrote. "Inevitably, they'll need to answer a question... to the checkout clerk, 'Okay, sorry, what did you say?' As in, 'I'm ready to pay attention now that I've wasted everyone else's time.' It's rude to just ignore someone who is helping you. Yes, it's their job. And it's yours to be nice and pay attention."

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