New Law: Anna Johnson (l.), owner of Super Embroidery and Screenprinting in Phoenix, says the Web-based E-Verify program has made it easier for her to determine the eligibility of her staff.
New Law: Anna Johnson (l.), owner of Super Embroidery and Screenprinting in Phoenix, says the Web-based E-Verify program has made it easier for her to determine the eligibility of her staff.
Robert Harbison / special to the christian science monitor
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  • New Law: Anna Johnson (l.), owner of Super Embroidery and Screenprinting in Phoenix, says the Web-based E-Verify program has made it easier for her to determine the eligibility of her staff.
  • Verified: More than 20,200 Arizona employers, including Anna Johnson, (right), owner of a Phoenix screen printing shop, now use the federal verification system to screen newly hired employees.
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E-Verify: worker status with a click of a mouse

Arizona law requires employers to use federal database to determine employee eligibility.

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Reporter Faye Bowers discusses the impact of initiatives passed in Arizona to deal with illegal immigration.

Worker status within seconds

Marcy Curtis, whose husband owns Rieth Auto Stores in Mesa, Ariz., signed up for E-Verify in October. She didn't have to use it, however, until last week, when Rieth hired its first new worker this year.

She sat down at her computer, rolled up her sleeves, and said a bit nervously, "Here goes." She entered her user name and password, as if signing onto her online bank account. Then the system prompted her to enter the new employee's name, gender, birth date, and Social Security number.

Within two seconds, "Employment Authorized" flashed on the screen.

"Wow," she says, "that's much easier than I thought it would be." Enrolling in the system had been much more cumbersome, she explains, and she had worried that this process would take time out of her workday that she doesn't have. Enrollment required her to read through about 150 pages of information, and then spend a couple of hours answering pretest questions and an online questionnaire.

"People forget that we have been in the midst of immigration reform debate for the past couple of years," says USCIS spokeswoman Marie Sebrechts. "Arizona in that sense was not difficult at all for us to absorb because we were expecting numbers to be much higher because of the pending [federal] legislation."

Johnson has voluntarily used E-Verify for the past two years. She says she was so worried after the initial surprise audit, then a letter a few years later from the Social Security Administration that questioned the documents eight of her employees had provided, that she was relieved to let the government be the judge of workers' documents.

Johnson says the biggest benefit to her is that ineligible employees don't apply in the numbers they once did.

"Probably 70 to 80 percent of employees were declined when I first started using it," Johnson says. "Word gets out in the Latino community that you're going to verify legality. Now it's like 10 percent are declined."

In her experience, she says, E-Verify has worked effectively and quickly, but she has encountered two mistakes. Both times prospective employees' requests came back as "tentative nonconfirmations" either because their birth dates didn't match their names or because their Social Security numbers didn't match their names. Sometimes, she says, it's simply a matter of retesting: Hispanics often have more than two names, and the key is to find out which one the government recognizes. Other times, those who have become naturalized US citizens just haven't reported that status to the Social Security Administration, which ties that information to the numbers.

Johnson says that in both cases the employees insisted they were legal, so she called USCIS and within minutes was able to verify their legal status.

According to Sebrechts of the USCIS, 93 percent of employers' queries are instantly verified as work-authorized, and 7 percent come back as tentative nonconfirmations. The employer notifies the prospective employee of that status, and the employee can contest, as in the case of Johnson's employees, or may just walk away if he or she is indeed not authorized to work in the US.

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