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Churches seeking marketing-savvy breed of pastor
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The same visuals - for example, a plug in a socket as a metaphor for prayer - light up the big screen when the congregation gathers for worship in a former movie theater. On the side, he teaches church professionals from as far away as Florida and California to use graphic-design software in their own marketing efforts.
For many in church leadership, corporate-style marketing is nothing new. Among males enrolled in seminary in 2000, the most common educational background was technical science, including business, communications, and computer science, according to a study by the Center for the Study of Theological Education at Auburn Theological Seminary in New York. (For women, it's social science.)
Another factor: almost 2 in 3 seminarians are over 30 years of age, according to 2003 data from the Association of Theological Schools, which means church leaders often have had business experience.
Thinking in terms of customers and markets, however, might not always bring out the best in a church leader, according to Jackson Carroll, a professor emeritus of religion and society and former director of research at the Pulpit & Pew Project at Duke University in Durham, N.C. He cites the example of Southern preachers who took up the cause of civil rights in the 1960s despite vehement local resistance.
"It didn't help marketing at all," Professor Carroll says. "People left churches in droves when pastors or leaders in the congregation took a strong stand in favor of integration, [but] they did it anyway."
Today, he says, pastors who make marketing a top priority run the risk of fostering "a congregation that refuses to deal with issues of individual or social justice because it might offend someone."
Others, however, see marketing as a necessary part of Christ Jesus' great commission: "Go therefore and make disciples of all nations" (Matt. 28:19, New Revised Standard Version).
"Marketing and the church, they go hand in hand [because] we're called to bring our message to a community," says Kristal Dove, operations manager at Church Marketing Solutions. But she says not all church leaders should be involved.
"We basically make it so ministers can focus on people and not have to worry about this stuff," Ms. Dove says.
But in the opinion of Mr. London of Focus on the Family, any church leader's success depends at least in part on bringing the best of corporate-marketing tactics to bear on a righteous cause.
"Nearly every pastor is a salesman or a marketer of one kind or another because ... we have a philosophy to sell," he says. "The best marketers and best salesmen will have more converts, will have more people, will take in more money.... Evangelicals are marketers because they're really passionate about their product."
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