Florida's long race to recover

Mr. Williams is part of a 35-strong team dispatched to Punta Gorda to establish a field hospital - and is one example of how local people are responding quickly. They've set up in the parking lot of the Charlotte Regional Medical Center, which has no power or water and lost part of its roof. The squad of doctors, nurses, and paramedics headed to Florida's Gulf coast from Miami-Dade County in the southeast, which bore the brunt of hurricane Andrew but was untouched by Charley. "A lot of people came across to help us back then, so now we are returning the favor," says Williams.

That same Good Samaritan spirit is apparent in many areas outside the crisis zone. Supermarkets set up collection points at which shoppers may donate canned food, and volunteers from churches and community groups sent truckloads of water, tarpaulins, and toiletries. Even the hurricane's four-legged victims were not forgotten: Helpers at the Humane Society of Broward County drove 120 miles to rescue 35 cats and 18 stray dogs found amid the ruins of people's homes.

Stores in the hurricane area, for their part, are battling to keep up with demand for cleanup materials: Home Depot alone sent 440,000 sheets of plywood, 30,000 generators, 1.2 million batteries, and 150 truckloads of flashlights to its Gulf coast stores.

The American Red Cross is handing out 20,000 meals a day in Punta Gorda, representing the agency's largest disaster response since Sept. 11, 2001. Overall, aid agencies have provided more than 300,000 meals.

Florida Agriculture Commissioner Charles Bronson says 402 trucks from other states had arrived with 2 million gallons of drinking water. More than 4,000 National Guard troops are helping to distribute supplies, erect tents, and patrol the streets for looters - 1,000 more personnel than were assigned to the hurricane Andrew cleanup.

The prospect of unscrupulous people cashing in on others' misfortune is something that concerns state authorities. They have already received more than 700 complaints of price gouging, citing one example of a couple presented with a bill for $11,000 for the removal of one tree. "We're not playing games," says Mr. Bronson. "If somebody's out there price gouging, they are going to be charged."

Clearly, FEMA will face one of the biggest tests in the cleanup. Its response was so slow after Andrew that some people on Capitol Hill wanted to abolish the agency. Many experts think it has improved markedly since then.

"Federal and state authorities are definitely better prepared now than they were for hurricane Andrew," says Carol Lehtola, an expert in disaster preparedness at the University of Florida in Gainesville. "FEMA has a totally different role now than it did back then. They are more proactive, and they have more authority for quickly getting resources to where they are most needed."

Experts say the insurance industry is better prepared now, too. At least 11 smaller insurance companies went bankrupt after Andrew, leaving some 930,000 policyholders without coverage options. This time around, experts predict fewer insurers will go under, and Floridians' premiums shouldn't skyrocket.

Still, only time will tell if the current recovery effort - both public and private - will outperform the one of 12 years ago. As the days pass, Charley's victims - hot, tired, and homeless - will pass judgment, including, perhaps, at the ballot box in November. For now, Mr. Bush claims he will do things differently from his father. "That was then," he said in Punta Gorda this week. "This is now."

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