Towns capitalize on what makes them special

The exchange always works with a local organizing committee (LOC), a "spokesgroup" for the town made up of people from all walks of life - perhaps clergy and forest rangers, labor leaders and teenagers. Before the team visits, the LOC submits information that identifies the problems, desires, and fears of community residents.

When the exchange team finally travels to the site,the LOC helps it meet with various groups and study the issues in-depth.Sometimes this means talking with people over a plate of chicken at a potluck supper.

But no matter what the setting, the visiting experts spend much time listening to what townspeople have to say. A typical day's agenda may include separate meetings with pastors, realtors and developers, police and emergency-services officials, and the public works department. There might also be a trip to a local school to talk to students and an economic development meeting with the Chamber of Commerce.

Each meeting may include hundreds of questions and answers. The more enthusiasm the visitors can generate, the more active community groups will be once they leave.

At the end of the week-long visit, the exchange leaves a thick book of recommendations. This detailed report, which can contain as many as 100 specific suggestions, becomes the town's "bible," the idea pool to build its future.

When the exchange wrote its report for one community project, the Northern Dutchess (N.Y.) Alliance, it included 14 suggestions for addressing public concerns about developers destroying historic or picturesque countryside.

A top suggestion was to be proactive about development rather than reactive by creating "shovel ready" sites where all the regulatory and fiscal requirements for a proposed development are established and ready for an appropriate developer.

Another tip: Draft zoning ordinances that promote growth in village centers - thus protecting gateways to villages and the surrounding countryside.

"We always recommend setting some priorities," says LaBelle about the exchange report. "Start with some easier things that can be accomplished quickly. This will keep the enthusiasm level high and give community members a sense of accomplishment."

Each recommendationthat's achieved is progress and, over time (often as little as a few months), towns notice improvement - more traffic downtown, more revenue at lunch counters, more activity at real estate offices.

But because tougher issues take longer, sometimes enthusiasm wanes. That's why exchange administrators remain available to give advice and clarification long after the volunteers have gone. If necessary, they can even provideseminars, for a price. For townspeople who may be implementing suggestions years after the fact, this continued support is crucial.

"We've been working on executing the Countryside exchange recommendations for almost eight years," says Al Hollingsworth, a Port Gibson community activist. "We started out working on fairly simple suggestions - like making a list of local restaurants that will accept bus tours [to the battlefield]. Then we had to make repairs to a couple of downtown buildings before they could be sold [revitalizing the center city]. That took a lot longer. Now renovation of the key building at the battlefield has almost been completed. Between applying for additional grants and raising matching funds [both suggestions from the report] the town has been steadily improving."

For Port Gibson, the hard work has paid off. The town, which was declining at one point, now boasts a 90 percent occupancy rate on Main Street and has even sold an abandoned building to an arts organization. Local officials expect this will diversify and multiply the visitors coming into town.

"One of my favorite stories," says the exchange's LaBelle, "goes back to a community we worked with a few years ago. At an annual event, we met this man named Ted who ran the haberdashery. He said, 'My favorite thing about this Exchange program is, people used to come into my store and say, 'Ain't nothin' ever happenin' here. Nothin' ever will.' Now, no one says that anymore."

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